Mystery Shopper Source
MSS Index/Georgia Mystery
Shoppers
- Mystery Shopper First Name: Elizabeth Strange
Address1: 2006 Stonewall Street
Address2:
City: Dublin
State/Province: Georgia
Zip/Postal Code: 31021
Country: USA
Home Phone: 478-275-3181
Email:
s_cissy@bellsouth.net
Work Phone: 478-875-3101
Extension:
Work Fax Number: 478-875-3039
Work Zip/Postal Code: 31019
Mystery Shopping Experience?: YES
Current Employer: Computer Technician
Currently employed since: 2002
Position at previous employment: Computer Technician
Dates employed at previous job: 1999-2002
Spouse's place of work: Yancey Bros.
Spouse's occupation/title: Computer Technician
Educational Background: College
Degree earned: Information Processing Specialist
Other training: Medical Secretary/Assistant
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Wrightsville, Soperton, Dublin, Dudley, Dexter, Cadwell, Rentz,
Sandersville, Tennille, Danville, Allentown
Companies previously shopped for:
Shop'N Chek
Best/Worst Customer Service:
Best-Red Lobster-great customer service
Goody's Family Clothing-terrible customer service
Candidates qualities:
I love to do this type of work. I have thoroughly enjoyed my previous jobs
with the other company. I am a very reliable person. I pay close attention
to detail and I know what needs to be done and how to report my findings.
- Mystery Shopper First Name: Deborah Moody
Address1: 1253 Pine Street
Address2:
City: Augusta
State/Province: GA
Zip/Postal Code: 30901
Country: USA
Home Phone: 706.394.5292
Email:
deborahmoody@ureach.com
Work Phone: 706.722.8839
Extension:
Work Fax Number:
Work Zip/Postal Code: 30901
Mystery Shopping Experience?: NO
Current Employer: Promotions Manager-Glo Hunter MGMT.
Currently employed since: 2002
Position at previous employment: Social Services Case Mgr.
Dates employed at previous job: 6/99-10/02
Spouse's place of work:
Spouse's occupation/title:
Educational Background: College
Degree earned: BA in Sociology
Other training: AAS in Criminology and Optical Training
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Martinez, Hephzibah and Evans GA
North Augusta, SC
Companies previously shopped for:
Best/Worst Customer Service:
I went to dine in a Pizza Hut restaurant in El Centro, CA. The waitress
directed me to a table. No one came to take my order after twenty minutes. I
asked for the Mgr. and he was nonchalant about the oversite. He response was
"Well do you want to eat or don't you?"
Candidates qualities:
I am concientious and impartial. I have been trianed in assessing
individuals professionally as a social services case manager. I have two
children, ages 9 and 12 y. who love to shop with their mother as well. I
WILL NOT read into or infer anything that is not the absolute truth.
- Mystery Shopper First Name: Rosa Flores
Address1: 1050 Lenox Park Blvd apt 8301
Address2:
City: Atlanta
State/Province: GA
Zip/Postal Code: 30319
Country: USA
Home Phone: 404-915-6174
Email:
electtra422@aol.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: Department manager
Currently employed since: 06/2003
Position at previous employment: Customer service representative
Dates employed at previous job: 10/2001
Spouse's place of work:
Spouse's occupation/title:
Educational Background: High School
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Target
Borders
Companies previously shopped for:
Best/Worst Customer Service:
Candidates qualities:
I have worked in retail for a total of 10 years. I was a shift supervisor
for Starbucks Coffee Co, and a Department manager for Target. I have given
great customer service, basically I know what guest, or customer should get
when they go into a store.
- Mystery Shopper First Name: LaTonya Johnson
Address1: 2670 Ivydale Ct.
Address2:
City: Atlanta
State/Province: GA.
Zip/Postal Code: 30311
Country: USA
Home Phone: 678-913-4977
Email:
Livingloney@yahoo.com
Work Phone: 678-913-4977
Extension:
Work Fax Number:
Work Zip/Postal Code: 30311
Mystery Shopping Experience?: NO
Current Employer: Childcare Provider
Currently employed since: 2004
Position at previous employment: Scheduler/Reservation Agent
Dates employed at previous job: 03/99-03/00
Spouse's place of work:
Spouse's occupation/title: Childcare Provider
Educational Background: College
Degree earned: Early Cildhood Education
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
I have shopped in Macon, Augusta, Hinesville, Savanah, Valdaosta. Anywhere
that there is a store, I'm going to be there shopping. Good customer
service, plays a big factor on where I shop.
Companies previously shopped for:
Best/Worst Customer Service:
My worst customer service experience was when me and my friends were dining
at Red Lobster and recieved horrible service the waitress was very rude and
my friends wanting to leave after this horrible treatment I quickly told
them not before I get the Managers name and write down this date and time.
My best experience is when i was visiting TJ Max and the sales associate was
very friendly.
Candidates qualities:
I love working with people I love seeing them satisfied with the work I have
done, when I go into an buisiness establishment i expect good Customer
Service And this is something that I say all the time is where has the good
customer service gone I have been doing some serious soul searching and I
feel that the only way I am going to do something about it Ia am going to
have to take that step.
- Mystery Shopper First Name: FeTausha McCoy
Address1: 2002 Glenn Edge Drive
Address2:
City: Lawrenceville
State/Province: GA
Zip/Postal Code: 30045
Country: USA
Home Phone: 7703380369
Email:
mzpeachez2000@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: None
Currently employed since:
Position at previous employment: Receiving
Dates employed at previous job: August 2002 - November 2002
Spouse's place of work:
Spouse's occupation/title: Customer Service Associate
Educational Background: High School
Degree earned:
Other training: Some Spanish, Typing = 80 wpm, Data Entry,
Microsoft Word, Word Perfect 7.0
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Lawrenceville, Duluth, Norcross, Atlanta, Buford, Snelville, Decatur, and
Lilburn.
Companies previously shopped for:
Best/Worst Customer Service:
My best ever customer service experience was at a Wal-mart in Lawrenceville,
GA. It was about 2:00 am, and very quiet in the store. There were less
people and employees, but most of the employees were very attentive. I had
trouble finding a skin care product and went to look for someone to help. I
found this older lady in her 40s, and before I even asked the question, she
says a jolly "Good Morning!" It was a pleasant suprise. I proceeded with my
question about the location of the product, and I thought she was just point
the way. Instead, the lady tells me to follow her, and we walk to the
location of the product. I am happy to say "Thank You", then she asked me if
I needed anything else. I tell her "No, but thanks anyway". She tells me
"good day" and I was on my way to the checkout line. The lady that helped me
out was very intune with me and interested in assisting me. At that time of
the morning, it was refreshing to have someone alive and energetic.
Candidates qualities:
I am a great candidate as a Mystery Shopper for many reasons. One reason
would be that I love to shop. I try to go shopping, in any way, at least
once a week. It is very stress relieving. Another reason why I am a good
candidate is because I am very observant. I pay close attention to my
surroundings and to the people I encounter. I do not leave out any
details. I am also a good candidate as a mystery shopper because I am very
professional. I follow instructions and directions as written, and I make
sure everything is done in completion on time. In addition, I give work the
proper patience and time. For these reasons I am a great candidate as a
Mystery Shopper.
- Mystery Shopper First Name: victoria stimmel
Address1: 4266 B plesant lake village lane
Address2:
City: duluth
State/Province: ga
Zip/Postal Code: 30096
Country: usa
Home Phone: 770-822-9919
Email:
stimmel30096@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: employee
Currently employed since: may 2004
Position at previous employment: ass. manager
Dates employed at previous job: 12/02 to 11/03
Spouse's place of work: pizza hut
Spouse's occupation/title: server
Educational Background: High School
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Atlanta, Duluth, Lawrenceville, Norcross, Buford, Tucker, Chamblee,and
Liburn, Ga
Companies previously shopped for:
Best/Worst Customer Service:
My sister and I had gone to the store to buy a few things. We had asked an
employee working the area to help us find a few things and she was rude to
us and told us they did not carry the product anymore. So went about our own
way and look for something similar to what we where looking for and found
exactly what we where looking for. Then we spilt up. After picking up some
items we meet back up at the check out lane. I went 1st no problem but the
cashier had an attitude and acted like she didn’t want to be there. Than my
sister went thought the line and she had purchased some food and went to pay
for it with her food stamp card (EBT) and something was wrong with the
magnetic strip. She told the girl she would probably have to key it in
physically. The lady said I need a manger key and he is not going to do it.
Well my sister asked to speak to the manager and the manager told her that
he would not do it. I could see my sister getting very upset. Then she said
you mean to tell me if a person with a credit card
Candidates qualities:
I have had bad experiences before and I have had good experiences. I would
like them to know about both what they are doing right and what they need to
improve in.
- Mystery Shopper First Name: Janice Newsome
Address1: 1002 Cameron Landing Drive
Address2:
City: Stockbridge
State/Province: GA
Zip/Postal Code: 30281
Country: USA
Home Phone: 678-289-6496
Email:
jnew973190@aol.com
Work Phone: 800-342-9812
Extension: 253
Work Fax Number: 404-504-2591
Work Zip/Postal Code: 30305
Mystery Shopping Experience?: NO
Current Employer: Donor Coordinator Supervisor
Currently employed since: 1996
Position at previous employment: Patient Representative Coordinator
Dates employed at previous job: 08-1991 to 11-1996
Spouse's place of work: NA
Spouse's occupation/title: Donor Coordinator Supervisor
Educational Background: College
Degree earned: Masters in Education
Other training: Certified Eye Bank Technician
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Stockbridge,GA; McDonnough,GA; Morrow,GA; Atlanta,GA; Marietta,GA;
Conyers,GA; Lithonia,GA; Macon,GA
Companies previously shopped for:
Best/Worst Customer Service:
My best customer service experience has been with a car dealership. In the
parts/service department. I recently bought a new vehicle and each and
every time that I take it for routine service, I am greeted personnally by
MY representative. I receive follow letters and phone calls to make sure
that my needs were met and my car is Always ready when promised if not
sooner. They have all been extremely friendly and curteous. This means a
lot to me as a customer because I can be in an extremely bad mood if my
vehicle is not running correctly because I drive my vehicle a lot for my
occupation.
Candidates qualities:
I would be a good candidate for this position because I have extensive
training and experience in dealing directly with the public. I do all of
the training for our company's employees who are dealing with our customer's
service everyday.
- Mystery Shopper First Name: Patrice Merkerson
Address1: 2929 Laurel Lane
Address2:
City: East Point
State/Province: GA
Zip/Postal Code: 30344
Country: USA
Home Phone: 4047631562
Email:
lovestar1969@yahoo.com
Work Phone: 4044477875
Extension:
Work Fax Number:
Work Zip/Postal Code: 30344
Mystery Shopping Experience?: YES
Current Employer: Teaching Assistant
Currently employed since: 1999
Position at previous employment:
Dates employed at previous job:
Spouse's place of work:
Spouse's occupation/title:
Educational Background: College
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Atlanta, East Point, Newnan, Peachtree City, Marietta, Austell,
LithiaSprings. Douglassville
Companies previously shopped for:
Bestmark
Best/Worst Customer Service:
My best experience ever was going to eat at a well known restaurant and my
order was misplaced and after sitting there for over an hour the manager
finally came up and said I apologized that you guys have not received your
meal yet however because we misplaced your order your order will be on me.
Candidates qualities:
I have been working with Bestmark doing secret shops and I have really
enjoyed doing the shops. I have 10+ years of experience in customer service
therefore I have the knowledge to do the shops effectively. Please feel free
to contact me as I would love to work with your company as well.
-
Mystery Shopper First Name: - ANNA DOWNS
- Address1:
- 859 CHERRY ST APT 201
- Address2:
- City:
- MACON
- State/Province:
- GA
- Zip/Postal Code:
- 31201
- Country:
- USA
- Home Phone:
- 4782284571
- Email:
- am1955@hotmail.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Currently employed since:
- Position at previous employment:
- 15 years
- Dates employed at previous job:
- 2-21-89
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- High School
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
within 25 miles of macon ga which includes Gray, Middlev9illge, WarinRobins
Companies previously shopped for
Best/Worst Customer Service
I was at a local retailer and when I present a recepit for a purchase they were very pleaasant and understanding on why I was returning it.
Candidates qualities
I have a habit of knowing on what is going on around me. I tend to go to stores that treat you with respect. In the past I have work in some retail stores and I feel that the Employe resprents thier employer and I feel that I can bring an honest answer to any company>
- Mystery Shopper First Name:
- Tameka Cooper
- Address1:
- 5599 Aspen Drive
- Address2:
- City:
- College Park
- State/Province:
- Georgia
- Zip/Postal Code:
- 30349
- Country:
- United States
- Home Phone:
- 770-997-3421
- Email:
- TamekaCooper30@yahoo.com
- Work Phone:
- 678-418-8797
- Extension:
- Work Fax Number:
- 770-323-6616
- Work Zip/Postal Code:
- 30035
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Mint Condition Auto Sales
- Currently employed since:
- 12/2003
- Position at previous employment:
- Mcdonalds
- Dates employed at previous job:
- 1991-2002
- Spouse's place of work:
- n/a
- Spouse's occupation/title:
- office manager
- Educational Background:
- College
- Degree earned:
- Associates
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Atlanta
Jonesboro
Riverdale
Morrow
Decatur
Lithonia
Marietta
Alpharetta
Stockbridge
East Point
Companies previously shopped for
Best/Worst Customer Service
I was visiting a restaurant and it was close to closing hours. I began to order a 2-piece chicken meal. The cashier told me there is not anymore chicken and shut the drive-thru window in my face!! How rude!! I haven't went to the restaurant (KFC) in a long time.
Candidates qualities
I have 10+ years in restaurant management, so I have knowledge of what is being expected as a Mystery Shopper. I enjoy dealing with people, and of course love to shop!!
- Mystery Shopper First Name:
- Richard Wallace
- Address1:
- 1130 Rexford Court
- Address2:
- City:
- Mcdonough
- State/Province:
- Georgia
- Zip/Postal Code:
- 30252
- Country:
- USA
- Home Phone:
- 770-957-9097
- Email:
- gsmwallace@aol.com
- Work Phone:
- 404-328-6499
- Extension:
- Work Fax Number:
- 770-957-9097
- Work Zip/Postal Code:
- 30326
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Store Manager
- Currently employed since:
- 2003
- Position at previous employment:
- Store Manager
- Dates employed at previous job:
- 11/02-06/03
- Spouse's place of work:
- Cellular Depot
- Spouse's occupation/title:
- Store Manager
- Educational Background:
- High School
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Atlanta, Morrow, Stockbridge, Duluth, Marietta, Norcross, Eastpoint, Alpharetta, Cumming, Macon,
Companies previously shopped for
Best/Worst Customer Service
Worst-
Hotel in Holly Springs Mississippi my family spent the night. The floors were filthy which we brought to the attention of the front desk. They apologized and stated that the carpet shampoo machine had broken three/four days prior. They offered no leniancy on the room rate. The beds were as hard as hard could be, and the pillows were as thin as anything you've ever seen. The walls separating the rooms were so thin tha we could here the person/persons snoring obnoxiously loud. I personally went down to the front desk to inquire about moving to another room and was told that there were no rooms left in the hotel. Approximately 11:45/12:00 my family left the hotel to move to another in the area. Before we left however my father gathered the name and telephone number of the owner/franchise. He wrote a letter to the person and received a letter back acknowledging the problems but there was never an admission of fault, discount on future services or an apology. We will not be returning there ever again.
Candidates qualities
I have excellent consumer/customer service expectations-due to my previous employment as guest service supervisor with Target stores. I understand policy/procedures as it pertains to what can be done, what can't be done and what should be done. As store manager I know the importance of keeping the customer not only satisfied but happy and wanting to do business together in the future.
- Mystery Shopper First Name:
- Jacqueline Phillups
- Address1:
- 4309 Brandy Ann Court
- Address2:
- City:
- Acworth
- State/Province:
- Georgia
- Zip/Postal Code:
- 30101
- Country:
- U.S.A
- Home Phone:
- 770975-1106
- Email:
- JACQUE465@AOL.COM
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Self Employed
- Currently employed since:
- Position at previous employment:
- Dates employed at previous job:
- Spouse's place of work:
- Industrial Work
- Spouse's occupation/title:
- Industrial worker
- Educational Background:
- College
- Degree earned:
- Some college/Communications
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Acworth,Kennesaw,Marietta,Smyrna,Dallas,Cartisville,Canton,Atlanta
Companies previously shopped for
Currently shop for ShopnCheck ANDsERVICE cHECK
Best/Worst Customer Service
A recent resturant was one of my best experiences! The staff was prompt courteous and detail oriented.What I liked the most is the establishments consistant nature.The food is beautifully presented and cooked to perfection.
Candidates qualities
I have excellent communication skills,and an eye for detail. It is my desire to be the best at all my undertakings.
- Mystery Shopper First Name:
- Jacqueline Phillips
- Address1:
- 4309 Brandy Ann Court
- Address2:
- City:
- Acworth
- State/Province:
- Georgia
- Zip/Postal Code:
- 30101
- Country:
- U.S.A
- Home Phone:
- 770975-1106
- Email:
- jacque465@aol.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Self Employed
- Currently employed since:
- N/A
- Position at previous employment:
- N/A
- Dates employed at previous job:
- N/A
- Spouse's place of work:
- Gourmet Award Foods
- Spouse's occupation/title:
- Industrial Worker
- Educational Background:
- High School
- Degree earned:
- Academic Diploma
- Other training:
- Federal Communications Permit
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Acworth Ga, Kennesaw Ga, Marietta Ga,Dallas Ga,Cartisville Ga,Smyrna Ga,Canton Ga, Atlanta Ga
Companies previously shopped for
Shop for ShopnCheck,Service Check and Check Mark Inc.
Best/Worst Customer Service
One of my best customer service experiences was at Bed Bath and Beyond.I am impressed with the consistant nature of the store.The associates are friendly,courteous and prompt.I am pleased to always have help avalible.I am never hunting for store help.I throughly enjoy the quality of their merchandise.I also enjoy the great markdowns in various departments.Overall, they have created a welcoming consumer friendly store!Indeed they have me as a customer for life!
Candidates qualities
I am a great Mystery shopper! I have excellent communication skills,an eye for detail and I am people friendly!Whatever I set my hands to do,I do it with all my might.It is my constant desire to be the best at all my undertakings.
- Mystery Shopper First Name:
- Carey Williams
- Address1:
- 4421 Silverton rd.
- Address2:
- City:
- Augusta
- State/Province:
- GA
- Zip/Postal Code:
- 30909
- Country:
- USA
- Home Phone:
- 706-651-1904
- Email:
- cwill@comcast.net
- Work Phone:
- retired army
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Currently employed since:
- Position at previous employment:
- supervisor over the pharmacy in the Army
- Dates employed at previous job:
- 11-08-1996 to 10--10-2003
- Spouse's place of work:
- Wal mart
- Spouse's occupation/title:
- Certified pharmacy technician
- Educational Background:
- College
- Degree earned:
- Still in college
- Other training:
- customer relation classes
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Augusta,Martinez,Ft.Gordon,Athens
Companies previously shopped for
Best/Worst Customer Service
The worst would be in retail I was shopping in Express and the lady was showing her coworker and friends the new cloths that came in. They all were talking loud and telling her to grab them each a pair in their size because after today they will be marked up to 60.00 dollors. Well I wanted a pair and I was a paying customer at the time but she didn't have no more in my size because the 3 workers and some friends got them. Even though they were on the clock they should of given them to the customer first they could purchase again when they got more in the next day instead of telling me to come back the next day. When I did I was told they were not aloud to do that and I was right they cost me an extra $20.00. I haven't been back since. I have alot of bad customer service and would love to work some how to let the company know how we are treated.
Candidates qualities
I have always felt that I should be able to do this when I am in a store being ignored or treated badly because I want so much for the company to know what is happening. I am perfect because I am a mother of 2 small boys and I am always at the mall or other department stores picking something up and also I love to eat out but if I am treated bad just once I won't go back I do report it but it never gets anywhere. I have the time to do it and I believe companies should do this so they can better their company and money. You need to know how the certain place treats your paying customer and I believe in good customer service and I expect it where ever I go. I guess from being in the Army you treat the civillians or patients I waited on with a great attitude regardless if I was in a bad one.
- Mystery Shopper First Name:
- Alice Choate
- Address1:
- 618 Wards Chapel Rd
- Address2:
- City:
- Eatonton
- State/Province:
- GA
- Zip/Postal Code:
- 31024
- Country:
- US
- Home Phone:
- 706-923-0560
- Email:
- gapeachbc@plantationcable.net
- Work Phone:
- 706-923-0560
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- College Student
- Currently employed since:
- 3
- Position at previous employment:
- Cashier/Stocker
- Dates employed at previous job:
- 09/03-02/04
- Spouse's place of work:
- Rountree's IGA
- Spouse's occupation/title:
- Student
- Educational Background:
- College
- Degree earned:
- Other training:
- 4 years of customer service
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Eatonton, Milledgeville, Macon, Madison, Sparta, Greensboro, Athens, Covington, Conyers
Companies previously shopped for
Best/Worst Customer Service
I was at our local discount store trying to use the new self-checkout system. When it messed up, the CS Manager came over to fix it. She went into this looong speech about how the machine was to be handled. When I explained to her what the problem was, she insisted that it was my fault. She thought that I had removed my bags too early, but really it was for the voided item. She would not listen to me to know that it had nothing to do with my bags. She ended up yelling at me and calling me "Stupid."
Candidates qualities
I am currently an unemployed college student that loves to shop and eat out. I would like a job that wouldn't interfere with my classes. I have over 4 years experience in customer service.
- Mystery Shopper First Name:
- Wanda Jenkins
- Address1:
- PO Box 2341
- Address2:
- 477 N Oakley Drive
- City:
- Columbus
- State/Province:
- GA
- Zip/Postal Code:
- 31906
- Country:
- USA
- Home Phone:
- 7066830109
- Email:
- wjenkins7@hotmail.com
- Work Phone:
- 7063200027
- Extension:
- Work Fax Number:
- 7063209331
- Work Zip/Postal Code:
- 31902
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Operations Coordinator
- Currently employed since:
- 2000
- Position at previous employment:
- Assistant Manager
- Dates employed at previous job:
- 1997-2000
- Spouse's place of work:
- Spouse's occupation/title:
- Operations Coordinator
- Educational Background:
- College
- Degree earned:
- Associate
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Columbus, Atlanta, LaGrange, Georgia; Phenix City, Auburn/Opelika, Eufaula, Alabama;
Companies previously shopped for
Best/Worst Customer Service
While checking out a local Winn Dixie, I was taken aback on how attentive, courteous, and responsive the cashier was to my needs. She immediately noticed that I had been waiting in line for a long period of time with a few items and immediately opened a register. She was quite apologetic and offered to assist with taking my groceries to my vehicle since she noticed that I wasn't feeling well (I was purchasing ginger ale, chicken soup and crackers). Great asset to Winn Dixie!
Candidates qualities
Being a business traveler and having worked in the service industry, I know how people want to and ought to be treated. When people are spending their money, they want to feel like they are in control. It should be a pleasant experience because parting from your hard, earned money is quite difficult in these times and having a nasty attitude does not make it better. I'm a good customer and I expect good service!
- Mystery Shopper First Name:
- Salimah Major
- Address1:
- 660 Murphy Avenue
- Address2:
- D-14
- City:
- Atlanta
- State/Province:
- Georgia
- Zip/Postal Code:
- 30310
- Country:
- USA
- Home Phone:
- 404-438-9351
- Email:
- kamabudhess@yahoo.com
- Work Phone:
- n/a
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Program Manager
- Dates employed at previous job:
- October 2002 - March 2004
- Spouse's place of work:
- Spouse's occupation/title:
- entrepreneur
- Educational Background:
- College
- Degree earned:
- BA, English Literature
- Other training:
- i've worked in customerservice
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
The worst customer service experience I've had was with Hotels.com. I booked a room with them for Mardi Gras weekend in New Orleans. The day before travel I called the hotel to confirm my registration and was told, not only did I not have a registration, but they were completely booked. Of course, I already have non-refundable plane tickets, so cancelling the trip was not an option. After many hours on the phone with Hotels.com, they finally found me a room. However, it was not centrally located (as was my original reservation), and they did not offer any compensation for the inconvenience (time spent on thephone) and worry they caused.
Candidates qualities
I'm a great candidate as a mystery shopper because I have quite discriminating tastes with regard to goods and services. I'm an experienced shopper and have been jokingly told I have "consumeritis." I really enjoy trying new products and services and I interact with ease with people. I've been on both sides of the counter. In addition, I'm an attractive, unassuming female. Finally, I'm observant and I have clear written and verbal communication skills which will be beneficial while shopping, as well as, reporting to you the details of the exchange.
- Mystery Shopper First Name:
- Salimah Major
- Address1:
- 660 Murphy Avenue
- Address2:
- D-14
- City:
- Atlanta
- State/Province:
- Georgia
- Zip/Postal Code:
- 30310
- Country:
- USA
- Home Phone:
- 404-438-9351
- Email:
- kamabudhess@yahoo.com
- Work Phone:
- n/a
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Program Manager
- Dates employed at previous job:
- October 2002 - March 2004
- Spouse's place of work:
- Spouse's occupation/title:
- entrepreneur
- Educational Background:
- College
- Degree earned:
- BA, English Literature
- Other training:
- i've worked in customerservice
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
The worst customer service experience I've had was with Hotels.com. I booked a room with them for Mardi Gras weekend in New Orleans. The day before travel I called the hotel to confirm my registration and was told, not only did I not have a registration, but they were completely booked. Of course, I already have non-refundable plane tickets, so cancelling the trip was not an option. After many hours on the phone with Hotels.com, they finally found me a room. However, it was not centrally located (as was my original reservation), and they did not offer any compensation for the inconvenience (time spent on thephone) and worry they caused.
Candidates qualities
I'm a great candidate as a mystery shopper because I have quite discriminating tastes with regard to goods and services. I'm an experienced shopper and have been jokingly told I have "consumeritis." I really enjoy trying new products and services and I interact with ease with people. I've been on both sides of the counter. In addition, I'm an attractive, unassuming female. Finally, I'm observant and I have clear written and verbal communication skills which will be beneficial while shopping, as well as, reporting to you the details of the exchange.