Mystery Shopper Source
MSS Index/Indiana Mystery
Shoppers
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Mystery Shopper First Name: carl hadinger
Address1: 560 west morgan street
Address2:
City: martinsville
State/Province: in
Zip/Postal Code: 46151
Country: united states
Home Phone: 765-341-0549
Email:
karyl46151@yahoo.com
Work Phone: 765-341-0549
Extension:
Work Fax Number:
Work Zip/Postal Code: 46227
Mystery Shopping Experience?: NO
Current Employer: operater
Currently employed since: 1998
Position at previous employment: mechanic
Dates employed at previous job: 1995-1998
Spouse's place of work: seef's hair care
Spouse's occupation/title: hairstylists
Educational Background: College
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
moorseville, indianapolis, greenwood, plainfield, bloomington, franklin,
whiteland
Companies previously shopped for:
Best/Worst Customer Service:
My worst ever was standing in a retail store waiting for clerk to help as
many employees walk and keep saying just a minute and finally left after
standing there for 10 minutes with no help.
Candidates qualities:
I do a lot of shopping and do own a small company and am always thinking
about ways people could inprove thier service to make the customer happy
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Mystery Shopper First Name: Melinda Williams
Address1: 2405 Sauk Place
Address2:
City: Lafayette
State/Province: IN
Zip/Postal Code: 47909
Country: United States
Home Phone: 765 474-7486
Email:
melindastorm@hotmail.com
Work Phone: 765 474-7486
Extension:
Work Fax Number:
Work Zip/Postal Code: 47909
Mystery Shopping Experience?: NO
Current Employer: Owner
Currently employed since: 2003
Position at previous employment: Account Clerk
Dates employed at previous job: 2000-2003
Spouse's place of work: UPS
Spouse's occupation/title: daycare provider
Educational Background: College
Degree earned: BS Organizational Leadership and
Supervision
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Lafayette, IN
Indianapolis, IN
Gary, IN
Companies previously shopped for:
Best/Worst Customer Service:
My worst customer experience was when I was at a store called Dots. I must
have had at leat 10 outfits in my hand and at not time did anyone ask if I
needed help. When I went to the dressing room, I had to wait for about
3mins before anyone would come to let me in. Once in, no one came to see if
I needed help again. When I went to check out, I waited couple of minutes
for someone to come. I saw the salesperson letting people into the dressing
room, just standing around. She looked at me a couple of times, but did not
try to get anyone or come to help me herself. I was in a hurry, of course
and it was very discouraging.
Candidates qualities:
I have been know to be very picky when it comes to customer service. I pay
very close attention to detail, and I notice when someone is not being
curtious to me. My degree is in Organizational Leadership and Supervision
and we were taught that a business thrives because of the people running
it. We also learned that the employees have to be motivated in order for
the company to succeed. I believe in that, which is why I think I would be
a great mystery shopper.
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Mystery Shopper First Name: Amy Fegison
Address1: 5684 East Polk Road
Address2:
City: Lexington
State/Province: Indiana
Zip/Postal Code: 47138
Country: USA
Home Phone: 812-889-3436
Email:
Blondie77@msn.com
Work Phone: N/A
Extension: N/A
Work Fax Number: N/A
Work Zip/Postal Code: N/A
Mystery Shopping Experience?: YES
Current Employer: N/A
Currently employed since: N/A
Position at previous employment: N/A
Dates employed at previous job: N/A
Spouse's place of work: Austin Tri-Hawk Automotive
Spouse's occupation/title: N/A
Educational Background: High School
Degree earned: General Studies
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Scottsburg, Sellersburg, Seymour, Madison, Hanover, Austin, Crothersville,
Hamburg, Clarksville, Charlestown, Henryville, New Albany, and
Jeffersonville.
Companies previously shopped for:
National Shopping Service
Critique Shopper
Sinclair Assessment Services
Best/Worst Customer Service:
I went into a large department store that was having a big sale that day. I
was greeted at end door by an employee, who asked if they could assist me,
so I let them. They led me straight to the item I was needing to purchase
and since that was the only item I was purchasing, they opened a register so
I didn't have to stand in the long check out lines.
Candidates qualities:
I have very good computer skills with Microsoft Word. I have a good eye for
detail. I have currently been doing mystery shopping jobs at restaurants,
retail stores, and entertainment shops.
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Mystery Shopper First Name: Jay Tinder
Address1: 9795 Jackson Way
Address2:
City: Avon
State/Province: IN
Zip/Postal Code: 46123
Country: US
Home Phone: 317-271-9601
Email:
jstinder1@copper.net
Work Phone: 317-247-3300
Extension: 5125
Work Fax Number: 317-2473173
Work Zip/Postal Code: 46241
Mystery Shopping Experience?: NO
Current Employer: Indiana National Guard. Program Analyst
Currently employed since: 1987
Position at previous employment: NA
Dates employed at previous job: NA
Spouse's place of work: Married, Avon Schools
Spouse's occupation/title: Administrative
Educational Background: College
Degree earned: N/A
Other training: Sales, employee relations, computer
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Danville, IL
Danville, IN
Avon, IN
Brownsburg, IN
Plainfield, IN
Louisville, KY
Dayton, OH
Lafayette, IN
Nashville, TN
Pigeon Forge, TN
Chiacago, IL
Indianapolis, IN
Companies previously shopped for:
Best/Worst Customer Service:
Probably being charged twice on priceline. I had already paid for the motel
with priceline and the motel charged me again which caused my bank account
to overdraft while I was on vacation. This left me with no money. The
management did work with me after emailing them. I was a little
dissapointed because this has happened to me several times using priceline
and it always was the same brand of motel that ran into this problem. I
felt that by letting both priceline and the motel know about this problem I
may have prevented this from happening to someone else in the future.
Candidates qualities:
I look for the positives as well as things that may need improvement. You
will find that I am a very detailed person who pays attention to even the
smallest things that normally most people do not see. I am very good about
taking notes and documenting all events.
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Mystery Shopper First Name: Danita Miller
Address1: 3201 Morgan Creek Court
Address2:
City: Valparaiso
State/Province: Indiana
Zip/Postal Code: 46385-2986
Country: USA
Home Phone: 219-531-2566
Email:
rogmiller@aol.com
Work Phone: 219-531-2566
Extension:
Work Fax Number: 219-465-6399
Work Zip/Postal Code: 46385
Mystery Shopping Experience?: NO
Current Employer: Accounts Payable Clerk
Currently employed since: 2004
Position at previous employment: Hotel Night Auditor & Front Desk Clerk
Dates employed at previous job: 20 + Years
Spouse's place of work: Currently Unemployed
Spouse's occupation/title: Accounts Payable Clerk
Educational Background: High School
Degree earned: N/A
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
South Bend
La Porte
Michigan City
Plymouth
Culver
Knox
Valparaiso
Chesterton
Portage
Merrillville
Crown Point
Winfield
Lake Station
Schererville
Hebron
Kouts
Companies previously shopped for:
Best/Worst Customer Service:
My worst customer service experience:
I was once in a supermarket in which the stock on the shelf was disorganized
and dirty. Food product was outdated. The checkout lanes were long and
slow-moving. Although there appeared to be adequate employee help available,
no additional checkout lanes were opened to handle the traffic flow. The
checkout clerk I went to did not greet any of the customers. In fact, she
did not even look up at the customers, nor speak while scanning the
purchase. She didn't even say anything at the end of the scanning about the
total amount due. I had to determine it for myself by looking at the
register. Upon leaving, I received no "Thank You" (or any other words)!
Candidates qualities:
I am a dedicated "coupon shopper." I review three different newspapers on a
daily basis for sales ads and coupons. I shop several times a week, and
almost always on weekends. I frequent certains stores regularly because of
the way I am treated as a valued customer by the employees. I like filling
out store comment cards when I feel I have been treated well and
not-so-well. I will go out of my way to inform store management of a
situation when I feel it is warranted. I believe shopping should be
enjoyable and a store's environment should contribute to that feeling. I am
a very organized person. I am a very tidy person. I am also observant.
Address1: 861 golfview dr
Address2: apt c
City: carmel
State/Province: in
Zip/Postal Code: 46032
Country: united states
Home Phone: 317-566-0722
Email:
babygirl21764@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer:
Currently employed since:
Position at previous employment: janitorial
Dates employed at previous job: jan - 2004 august 2004
Spouse's place of work:
Spouse's occupation/title:
Educational Background: High School
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
carmel
Companies previously shopped for:
Best/Worst Customer Service:
never really had 1
Candidates qualities:
i love to shop and do expect quality customer care
- Mystery Shopper First Name: Melissa Dunn
Address1: 309 W. Beaver Street P. O. Box 214
Address2:
City: Morocco
State/Province: Indiana
Zip/Postal Code: 47963
Country: USA
Home Phone: 219-285-2473
Email:
bear_luv1@earthlink.net
Work Phone: N/A
Extension: N/A
Work Fax Number: N/A
Work Zip/Postal Code: N/A
Mystery Shopping Experience?: NO
Current Employer: Recently unemployed
Currently employed since: 2002
Position at previous employment: Programs Coordinator
Dates employed at previous job: August 13, 2002 to July 30, 2004
Spouse's place of work: Self employed
Spouse's occupation/title:
Educational Background: High School
Degree earned:
Other training: Computer applications training
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Merrillville, Rensselaer, Valparaiso, Crown Point, Lafayette.
Companies previously shopped for:
Best/Worst Customer Service:
My worst customer experience would have been in a retail shopping center. I
was ignored, in my view because the
cashier clothing attendant did not think I was shopping, just browsing. She
lost a sale because of her lack of concern in helping me to find a pair of
shoes I was interested in purchasing.
I have found it to be true if you are not "dressed" a certain way you are
treated much differntly than if you were to be had you taken the time to put
on attire that the attedant finds to be appropriate to gain their employee
percentage.
Candidates qualities:
I will give an accurate and unbiased account of any business who would
consider asking me to help them review locations.
- Mystery Shopper First Name: Pamela Crim
Address1: 472 Broken Bow Trail
Address2:
City: Indianapolis
State/Province: Indiana
Zip/Postal Code: 46214
Country: USA
Home Phone: 317-209-1310
Email:
Indypam@sbcglobal.net
Work Phone: 317-576-1535
Extension:
Work Fax Number:
Work Zip/Postal Code: 46250
Mystery Shopping Experience?: NO
Current Employer: Administrative Assistant
Currently employed since: 11/1/2001
Position at previous employment: Team Leader
Dates employed at previous job: August 1998 - June 2001
Spouse's place of work: Not Married
Spouse's occupation/title: Administrative Assistant
Educational Background: High School
Degree earned: High School Diploma
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
I shop in Indianapolis, Avon, Brownsburg, Castleton, Carmel. I would visit
any place within an hour of Indianapolis to do mystery shopping.
Companies previously shopped for:
Best/Worst Customer Service:
My best customer service experience has been at Wal-mart. I had to return a
couple of things that I had gotten double of at my baby shower. The service
was fast and they made it very easy to return, even though I did not have my
receipt.
My worst customer service was at Babies R Us. I had a coupon for diaper
rash cream that I wanted to use, but the cashier had already pressed the
total button (I hadn't paid yet, she just totaled it). She told me that it
was too late to use the coupon and that I would have to go to the customer
service desk to get the $1.00 back. There was 4 or 5 people already in the
line and 2 girls working the desk. I went and got in line and waited 5-10
minutes and they had only helped 1 person in front of me, so I finally just
left.
Candidates qualities:
I believe I would be a good mystery shopper because I have experience
working in restaurants, grocery stores, and retail stores. I know how a
customer should be treated. If service is bad and the person working there
knows it is bad, they need to at least apologize for the bad service. I
have come across people that I worked with and ones that have waited on me,
that didn't have this common courtesy. I could help companies try to
pinpoint problems with their customer service to help them provide a better
service.
- Mystery Shopper First Name: Melissa Velazquez
Address1: 3414 Stoughton Rd.
Address2:
City: Erie
State/Province: PA
Zip/Postal Code: 16506
Country: United States
Home Phone: 814-392-3089
Email:
meli7678@aol.com
Work Phone: 814-392-3089
Extension:
Work Fax Number:
Work Zip/Postal Code: 16506
Mystery Shopping Experience?: NO
Current Employer: stay at home mom
Currently employed since: 2001
Position at previous employment: teacher
Dates employed at previous job: 2001-2002
Spouse's place of work: panda express
Spouse's occupation/title: stay at home mom
Educational Background: College
Degree earned: BA
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Erie Waterford Girard McKane
Companies previously shopped for:
Best/Worst Customer Service:
I went to a local fast food restaurant and the girl took my order, gave me
my change, and proceeded to make my food. She never washed her hands. I
kindly asked her to make me a new one and she told her manager. Her manager
didn't see a problem with this improper handeling of food and money. She in
turn asked the girl to wash her hands and started to make my food herself.
She also never washed her hands, and she touched my food with her dirty
hands. Needless to say, I haven't eaten there since, and I don't plan to.
Yuck!
Candidates qualities:
I have excellent written and verbal communication skills. I work well with
others. I am honest. I can work independently.
- Mystery Shopper First Name: Charlene Neal
Address1: 5380 Connecticut #104B
Address2:
City: Merrillville
State/Province: Indiana
Zip/Postal Code: 46410
Country: USA
Home Phone: 219-980-8231
Email:
cneal@uchicago.edu
Work Phone: 773-834-4651
Extension:
Work Fax Number: 773-834-2222
Work Zip/Postal Code: 60637
Mystery Shopping Experience?: NO
Current Employer: Administrative Secretary
Currently employed since: 1996
Position at previous employment: Secretary
Dates employed at previous job: Oct. 1991- Nov. 1992
Spouse's place of work:
Spouse's occupation/title: Secretary
Educational Background: College
Degree earned: Associates of the Arts
Other training: Computer courses, presently attend college
for bachelor's degree
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Gary, Indiana
Merrillville, Indiana
Schereville, Indiana
River Oaks, Illinois - Not state where I live but pass through going to work
and coming
Companies previously shopped for:
Best/Worst Customer Service:
Nasty attitude with me as a customer. Not answering my questions, store was
filty, just not helpful or courteous.
Candidates qualities:
I am quite receptive and not partial to my speaking out on what's wrong.
- Mystery Shopper First Name: Daniel Calvert
Address1: 6760 Mercedes Avenue
Address2:
City: Portage
State/Province: Indiana
Zip/Postal Code: 46368
Country: USA
Home Phone: 219-763-3395
Email:
dan@eternalisp.com
Work Phone: 219-763-3395
Extension:
Work Fax Number: 219-763-3395
Work Zip/Postal Code: 46368
Mystery Shopping Experience?: YES
Current Employer: Owner
Currently employed since: 01/2002
Position at previous employment: Driver
Dates employed at previous job: October, 2000 through January 2002
Spouse's place of work: PDK Wheels and Automotive Accessories
Spouse's occupation/title: Web Designer/Owner and Designer
Educational Background: College
Degree earned:
Other training: I have been in the customer service field
for the past 15 years.
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Portage, Chesterton, Valparaiso, Michigan City, Hobart, and Merrillville
Companies previously shopped for:
Business Evaluation Services, Bare Assoicates International, Inc. and
Trendsource
Best/Worst Customer Service:
My best customer service experience happened when I was employed at a local
credit union. I was able to help one of our members with a problem he was
having with his account. He later mailed a letter to the CEO of the company
telling him what a great help I had been. It was nice to receive that
letter and I think it was even a bigger honor for me because it wasn't an
evaluation by my supervisor. I kept that letter to keep in my portfolio and
from time to time I look at it and think that job wasn't that bad and I was
good at it.
Candidates qualities:
I am a good candidate as a Mystery Shopper because I am very
detail-oriented, a hard worker and really enjoy customer service. I like
having the opportunity to catch someone else doing a great job and getting
the chance to recognize that. I enjoy being able to submit a report to a
company that just might not have noticed how well that person or group of
people is doing.
- Mystery Shopper First Name: Barb Hiatt
Address1: 2203 Center Drive
Address2:
City: Lebanon
State/Province: Indiana
Zip/Postal Code: 46052
Country: USA
Home Phone: 765-483-1620
Email:
hiatthouse@webtv.net
Work Phone: N/A retired
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer:
Currently employed since:
Position at previous employment: Management Assistant, Employee Records,
Human Resources
Dates employed at previous job: 5-1989 to 5-1995
Spouse's place of work: retired
Spouse's occupation/title:
Educational Background: High School
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Indianapolis, Carmel, Westfield, Kokomo, Lafayette, Frankfort,
Crawfordsville, Danville,Brownsburg, Rockville
Companies previously shopped for:
Best/Worst Customer Service:
My best experiences were being able to write successful letters to financial
institutions on behalf of employees who were having difficulties getting
loans approved for their first homes.
My worst experience was when an ex wife of an enployee called, wanting to
know his salary so that she could get financial assistance. The information
had to be given by the employee so I could not help her. She got really mad
and said I should fire him. He probably should have been but I had no
authority like that.
Candidates qualities:
I am just an ordinary person. I look, act, re-act and talk like an ordinary
person. I am typical of the average person.
I have the ability to write a decent and descriptive paragraph which I use
in my "hobby" as an online newletter editor with 1300 subscribers.
I am very dependable, always keep my promises, and only missed one day of
work on my previous job.
- Mystery Shopper First Name:
- Marcy Schrader
- Address1:
- 1428-2 Blossom Dr
- Address2:
- City:
- Mishawaka
- State/Province:
- IN
- Zip/Postal Code:
- 46544
- Country:
- USA
- Home Phone:
- 574-255-7842
- Email:
- DaCotasmommy@yahoo.com
- Work Phone:
- Stay at home mom
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Stay at home mom
- Currently employed since:
- Position at previous employment:
- Customer Service Call Center.
- Dates employed at previous job:
- 06/99 - 01/03
- Spouse's place of work:
- Tech Data
- Spouse's occupation/title:
- Stay at home mom
- Educational Background:
- College
- Degree earned:
- Still attending
- Other training:
- Worked in Customer Service for 8 years. 3 of which were in retail.
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
IN, South Bend, Mishawaka, Granger, Roseland, Elkhart,Plymouth, Lapaz, Lakeville, Goshen, Osceola.
MI, Niles.
Companies previously shopped for
Best/Worst Customer Service
My best would have to be at Wal-Mart when I was 8 months pregnant with my son and checking out. I dropped all my change on the floor. The cashier stopped what she was doing and came around to help me. I have not had good service at Wal-Mart in the past and went there b/c it was on the way home. I was very pleased to see her help. When I was at the same Wal-Mart a few weeks before, I was told when asking for help that "I do not have time to help you, I have things I have to do." When I got the manager I was told that "sorry about that, but it's not a big deal.." I am all about customer service and I feel the customer comes first.
Candidates qualities
I know I would be a good shopper because, I feel customer service is very important. I worked at Martin's Supermarket in my teens and they taught me that the customers are first. Ever since then I apply what Martin's taught me to everywhere I go. I believe that ALL places need to put the customer needs and service before there own. When I say there own I mean, I don't like to be checking out somewhere and employee is talking to a friend or another employee about the weekend. I believe lately a lot of places are not doing as well in customer service as they should. There have been a few times when I have noticed this and pointed it out to the managers or employees. An example of this would be I know how groceries are supposed to be bagged and when they aren't I simply ask the curtsey clerk to fit it. I know I would be a good candidate for a mystery shopper because I am a customer and I know how I like to be treated as a customer.
- Mystery Shopper First Name:
- Shana Snook
- Address1:
- 4706 Road 192
- Address2:
- City:
- Antwerp
- State/Province:
- OH
- Zip/Postal Code:
- 45813-9312
- Country:
- USA
- Home Phone:
- (419) 258-4515
- Email:
- heavymetal_4@hotmail.com
- Work Phone:
- N/A
- Extension:
- N/A
- Work Fax Number:
- N/A
- Work Zip/Postal Code:
- N/A
- Mystery Shopping Experience?:
- NO
- Current Employer:
- N/A
- Currently employed since:
- N/A
- Position at previous employment:
- waitress at Country Times Market, Antwerp , OH
- Dates employed at previous job:
- 09/05/03-03/02/04
- Spouse's place of work:
- N/A
- Spouse's occupation/title:
- STUDENT
- Educational Background:
- High School
- Degree earned:
- will earn High School Diploma 05/23/04
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
In Indiana: Fort Wayne and New Haven; In Ohio: Defiance, VanWert, and Paulding
Companies previously shopped for
N/A
Best/Worst Customer Service
Candidates qualities
First, I will be non-biased in my evaluations. Second, I will make good obervations of the situation. Third, I will not do anything to make an employee suspicious. Fourth, I pledge to follow instructions of assignments as they are written.
- Mystery Shopper First Name:
- NIKKI KOONTZ
- Address1:
- 214 WEST WILLIAM ST.
- Address2:
- City:
- ARGOS
- State/Province:
- INDIANA
- Zip/Postal Code:
- 46501
- Country:
- US
- Home Phone:
- 574-360-0601
- Email:
- HOPEFUL_200082@HOTMAIL.COM
- Work Phone:
- 574-941-2000
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 46563
- Mystery Shopping Experience?:
- NO
- Current Employer:
- DANCE INSTRUCTOR
- Currently employed since:
- 2002
- Position at previous employment:
- PHOTOGRAPHER
- Dates employed at previous job:
- 2002-2004
- Spouse's place of work:
- NO, SINGLE
- Spouse's occupation/title:
- DANCE INSTRUCTOR
- Educational Background:
- High School
- Degree earned:
- DIPLOMA
- Other training:
- DANCE, PHOTOGRAPHY
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
SOUTH BEND, IN-PLYMOUTH,IN-ELKHART,IN-WAKARUSA,IN-BREMEN,IN-WARSAW,IN-FT.WAYNE,IN
VALPARAISO,IN-KNOX,IN-CULVER,IN-MERRILVILL,IN
Companies previously shopped for
Best/Worst Customer Service
I THINK MY WORST CUSTMER SERVICE HAPPENS QUITE FREQUENTLY, IT SEEMS THEESE DAYS
PEOPLE DON'T CARE ABOUT THEIR CUSTOMER SERVICE, THEY JUST WANT TO GET THROUGH
THE DAY. I HAVE WORKED IN RETAIL BEFORE AND I KNOW WHAT IT TAKES FOR GOOD CUSTOMER
SERVICE AND A CLEAN FACILITY, AND NOTHING GIVES ME WORSE GOOSE BUMPS OR BAD SERVICE
THAN A DIRTY REST. OR STORE.
Candidates qualities
I LOVE TO SHOP WHETHER IT IS FOR MYSELF OR OTHERS, AND BEING IN RETAIL BEFORE, I KNOW JUST WHAT
TO LOOK FOR. I HAVE A KEEN SENSE OF SMELL, AND SIGHT, AND I CAN BARGAIN SHOP VERY WELL. I AM VERY
GOOD AT UTILIZING MY CUSTOMER BENEFITS AND SOMETIMES SERVICE PROVIDERS DONT CARE FOR ME!!
- Mystery Shopper First Name:
- Barb Davis
- Address1:
- 1532 McShay Dr
- Address2:
- City:
- W Lafayette
- State/Province:
- IN
- Zip/Postal Code:
- 47906
- Country:
- USA
- Home Phone:
- 765-463-1019
- Email:
- bjay1111@msn.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- SELECT ONE
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Dates employed at previous job:
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- SELECT ONE
- Degree earned:
- Other training:
- ACCEPTANCE:
- SELECT ONE
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
Candidates qualities
- Mystery Shopper First Name:
- Barb Davis
- Address1:
- 1532 McShay Dr
- Address2:
- City:
- W Lafayette
- State/Province:
- IN
- Zip/Postal Code:
- 47906
- Country:
- USA
- Home Phone:
- 765-463-1019
- Email:
- bjay1111@msn.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Supervisor, Customer Services
- Currently employed since:
- 1985
- Position at previous employment:
- Accountant/Clerical
- Dates employed at previous job:
- 1983-1985
- Spouse's place of work:
- US Postal Service
- Spouse's occupation/title:
- Supervisor, Customer Services
- Educational Background:
- College
- Degree earned:
- BBA
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Indianapolis IN
Companies previously shopped for
United States Postal Service
Best/Worst Customer Service
My best ever experience was at Things Remembered at the mall. I ordered a personalized baby quilt, and several days later it was on back order. The sales rep ordered the next best quilt for me and charged me the exact same price as the lessor quilt. I never even complained or got mad, but she took care of me anyway. I ended up with a much nicer quilt than I had originally ordered.
Candidates qualities
I am well educated, knowledgeable, and well versed in the area of customer service. I have a college degree in business and I deal with improving the customer service of my own company on a daily basis. I am extremely experienced in the field of customer service, and I believe I could be a tremendouse asset to this program.
- Mystery Shopper First Name:
- ROBIN NAPIER
- Address1:
- 5844W 325S
- Address2:
- City:
- TRAFALGAR
- State/Province:
- INDIANA
- Zip/Postal Code:
- 46181
- Country:
- USA
- Home Phone:
- 317-878-4593
- Email:
- NN2JESUS13@AOL.COM
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- HOMEMAKER
- Currently employed since:
- 16 YEARS
- Position at previous employment:
- WORKED AT WAL-MART IN JEWLERY
- Dates employed at previous job:
- 1995-2000
- Spouse's place of work:
- IS A TRUCK DRIVER FOR KELSAYS
- Spouse's occupation/title:
- Educational Background:
- High School
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
FRANKLIN,GREENWOOD,COLUMBUS,MARTINSVILLE,EDDINBURG
Companies previously shopped for
Best/Worst Customer Service
I WAS HOLLERED AT AND CUSSED OUT BECAUSE SHE THOUGHT I WAS A DIFFERENT CUTOMER.
Candidates qualities
I LOVE TO SHOP. I CAN ALWYS TAKE MY 12 AND 17 YEAR OLD DAUGHTERS WITH ME AND I AM ALWAYS HONEST AND POLITE.
- Mystery Shopper First Name:
- Thomas Pleasant
- Address1:
- 4103 Sierra Drive
- Address2:
- City:
- Bloomington
- State/Province:
- IN
- Zip/Postal Code:
- 47403
- Country:
- USA
- Home Phone:
- 812-825-4751
- Email:
- pdkintl@bluemarble.net
- Work Phone:
- 812-825-4751
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Hatton Computers ---Computer Technician, Customer Service & Sales
- Currently employed since:
- 1995
- Position at previous employment:
- Customer Service Manager
- Dates employed at previous job:
- 1989-1995
- Spouse's place of work:
- N/A
- Spouse's occupation/title:
- Computer Technician
- Educational Background:
- College
- Degree earned:
- NONE
- Other training:
- Law Enforcement Training , Computer Tech Training & Nursing
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Martinsville, IN --Clear Creek, IN--Bedford, IN--Bloomington, IN--Indianapolis, IN
Companies previously shopped for
Mystery Shoppers Direct & Pro Shoppers
Best/Worst Customer Service
Being able to make sure that the customer if any way possible has his product or service that he seeks and is completely happy, without the customer there is no company !!
Candidates qualities
I have had 6 yrs of Customer Service Experience with a major retailer and worked my way up from cashier to manager and am able to identify with the customer to make sure they are happy and that they are being treated fairly by company policy, etc...
- Mystery Shopper First Name:
- Thomas Pleasant
- Address1:
- 4103 Sierra Drive
- Address2:
- City:
- Bloomington
- State/Province:
- IN
- Zip/Postal Code:
- 47403
- Country:
- USA
- Home Phone:
- 812-825-4751
- Email:
- pdkintl@bluemarble.net
- Work Phone:
- 812-825-4751
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Hatton Computers ---Computer Technician, Customer Service & Sales
- Currently employed since:
- 1995
- Position at previous employment:
- Customer Service Manager
- Dates employed at previous job:
- 1989-1995
- Spouse's place of work:
- N/A
- Spouse's occupation/title:
- Computer Technician
- Educational Background:
- College
- Degree earned:
- NONE
- Other training:
- Law Enforcement Training , Computer Tech Training & Nursing
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Martinsville, IN --Clear Creek, IN--Bedford, IN--Bloomington, IN--Indianapolis, IN
Companies previously shopped for
Mystery Shoppers Direct & Pro Shoppers
Best/Worst Customer Service
Being able to make sure that the customer if any way possible has his product or service that he seeks and is completely happy, without the customer there is no company !!
Candidates qualities
I have had 6 yrs of Customer Service Experience with a major retailer and worked my way up from cashier to manager and am able to identify with the customer to make sure they are happy and that they are being treated fairly by company policy, etc...
- Mystery Shopper First Name:
- Julie Allen
- Address1:
- 2088 N Old Bruceville Rd
- Address2:
- City:
- Vincennes
- State/Province:
- IN
- Zip/Postal Code:
- 47591
- Country:
- USA
- Home Phone:
- 812-895-0508
- Email:
- j_jallen@sbcglobal.net
- Work Phone:
- Extension:
- Work Fax Number:
- 812-895-1108
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Customer Service Rep
- Dates employed at previous job:
- 1995-2001
- Spouse's place of work:
- Medical Center of Vincennes
- Spouse's occupation/title:
- Educational Background:
- High School
- Degree earned:
- General
- Other training:
- Customer Service
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Indianapolis, Terre Haute, Princeton, Sullivan, Evansville, Washington,
Lawreceville IL
Companies previously shopped for
Intellishop
Premiere Mystery Shop
Corporate Research
Best/Worst Customer Service
We went to a restruant and the the food wasnt done and th restroom was filthy. I said something to the manager and they just apologized. I then called the main company and spoke with them about it. We did get reimbursed on our meal and was sent back to the restraunt to do another evaluation.
Candidates qualities
I love to shop and to dine out. I have excellent customer skills and I will give an honest evaluation to your company. I have been doing mystery shopping for a few months now and I do have the MSP certification. Thank you.
- Mystery Shopper First Name:
- connie narad
- Address1:
- 3010 w roberts road
- Address2:
- City:
- trafalgar
- State/Province:
- in
- Zip/Postal Code:
- 46181
- Country:
- usa
- Home Phone:
- Email:
- cnarad@yahoo.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- retired
- Currently employed since:
- Position at previous employment:
- program director
- Dates employed at previous job:
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- College
- Degree earned:
- Other training:
- several
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
franklin, columbus, greenwood, martinsville
Companies previously shopped for
Best/Worst Customer Service
irate cussing - calm down or crying.......calm down
Candidates qualities
dealth with the public for over 30 years
- Mystery Shopper First Name:
- Stephanie Precourt
- Address1:
- 631 Cub Run
- Address2:
- City:
- Valparaiso
- State/Province:
- IN
- Zip/Postal Code:
- 46383
- Country:
- USA
- Home Phone:
- 219-476-4051
- Email:
- jsprecourt@yahoo.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Sales associate
- Currently employed since:
- 11/03
- Position at previous employment:
- Client Service Representative
- Dates employed at previous job:
- 12/99- 02/01
- Spouse's place of work:
- The Times Newspaper (Art Director)
- Spouse's occupation/title:
- Homemaker, work part time
- Educational Background:
- College
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
I shop in Chicago, IL; Michigan City, IN; Mishawaka, IN; Merrillville, IN; River Oaks, IL; Calumet City, IL.
Companies previously shopped for
Best/Worst Customer Service
I previously worked in retail and was a store manager for Express (Limited Corporation). I have had many customer service experiences on both sides. Since I know what it is like to be a manager of a store, I expect good customer service from every store I shop. I am usually very understanding, but when an employee has a bad attitude with customers, I find that to be unacceptable. Just recently I had a return with my receipt at a store and was going to buy something else. The manager was rude to me as I could tell she did not want to have to do the return and gave me the cold shoulder while I was in the store. I decided to just return the items and not purchase anything- I was not receiving any help and did not want to encourage her behavior by purchasing from her store.
Candidates qualities
Since I have a background in retail management, I have high expectations of customer service when I shop in a store. I know what to look for (when you come in you should be greeted, friendly smiles, offered assistance, told of current sales and specials, etc). The customer's needs should reasonably be 1st in priority. I have never worked in a restaurant atmosphere, but I expect the same customer service when dining out.
- Mystery Shopper First Name:
- Natasha Dowell
- Address1:
- 7718 Island Club Dr. Apt. E
- Address2:
- City:
- Indianapolis
- State/Province:
- Indiana
- Zip/Postal Code:
- 46214
- Country:
- United States of America
- Home Phone:
- 317-216-0549
- Email:
- marglar0138@aol.com
- Work Phone:
- 317-531-9905
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 46244
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Editor
- Currently employed since:
- April 2003
- Position at previous employment:
- Cook
- Dates employed at previous job:
- Sept. 1999 - Sept. 2001
- Spouse's place of work:
- Spouse's occupation/title:
- Sel Employed / Editor
- Educational Background:
- College
- Degree earned:
- still attending / journalism major
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Indianapolis, Indiana
Kokomo, Indiana
Companies previously shopped for
Mystery Shopper
Best/Worst Customer Service
Worst: I went to a restaurant for a 5th anniversary dinner w/my boyfriend. They waited 20 minutes to wait on us even though we had a reservation and then brought the appetizer and dinner as quick as she could drop one off, return to the kitchen and return with the dinner entrees. After we complained about the poor service, the poor quality of the food that had been served to us and our unatentive waitress (she was busy speaking with and entertaining a group of regulars), another employee (a family member, as this was a family owned resturant)came up to our table and told us that we should not let that reflect in the tip that we gave the waitress. She was the biggest part of the problem! We left a dollar on the table and he ran back up, picked it up from the table and threw it at us and said it was not wanted or appriciated. We complained to the owner, left the establishment and never returned again.
Candidates qualities
I am a good candidate for a mystery shopper because I am great when it comes to working with people. I am not afraid or imtimidated by speaking with new people and I have an excellent eye for detail. Besides being friendly, organized and punctual, these assets would allow me to perform mystery shopper duties well.
- Mystery Shopper First Name:
- Cassandra Hobensack
- Address1:
- 9334 N 175 W
- Address2:
- City:
- Thorntown
- State/Province:
- IN
- Zip/Postal Code:
- 46071
- Country:
- United States of America
- Home Phone:
- 765-325-4195
- Email:
- Hobensack@peoplepc.com
- Work Phone:
- 317-966-7205
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Stay at home mom
- Currently employed since:
- Position at previous employment:
- procurment
- Dates employed at previous job:
- 1999-2003
- Spouse's place of work:
- My husband is employeed with Giltner trucking
- Spouse's occupation/title:
- Stay at home mom
- Educational Background:
- College
- Degree earned:
- did not complete college to earn degree
- Other training:
- I have worked in fast food and furniture sales.
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
I would be willing to shop in Indianapolis,Lebanon,Zionsville,Fishers,Carmel,Noblesville,Brownsburg,Thorntown,and Frakfort. All of the towns listed are in Indiana.
Companies previously shopped for
Best/Worst Customer Service
My worst experience was at K-Mart the store was dirty and the isles where loaded with merchandise. You could barely walk down the isles with a cart. I asked assistance to locate an item and I got told to ask someone in that department. I went back to the department and there was no one in the area. I went and asked someone else. That employee said I think it's near and gave me another item but couldn't say what isle. I was so frustrated with the condition of the store and the service I went and got a rain check so I could purchase it later at a diffrent location pr even take it to Wal-Mart and purchase for the sale price they had it for.
Candidates qualities
I have worked at a variety of customer service facilities. I have experience in discount stores sales and service. As well as fast food and furniture sales.
- Mystery Shopper First Name:
- Sherry Stamm
- Address1:
- 1112 Riverview drive
- Address2:
- City:
- Greenfield
- State/Province:
- Indiana
- Zip/Postal Code:
- 46140
- Country:
- united states
- Home Phone:
- 317-468-1938
- Email:
- fuzzwald@aol.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- NEW HOME SALES FOR MY HUSBAND
- Currently employed since:
- 1991
- Position at previous employment:
- Dates employed at previous job:
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- College
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
INDIANAPOLIS CARMEL FISHERS GREEMWOOD NORA MUNCIE ANDERSON SOUTH PORT
Companies previously shopped for
Best/Worst Customer Service
HAVE HAD MOSTLEY GOOD EXPERIENCES WITH CUSTOMER SERVICE IF YOU ARE NICE TO THE SALES PEOPLE MOST OF THE TIME THEY ARE HELPFUL TO YOU. MORE PEOPLE NEED TO LET A BUSINESS KNOW WHEN THEIR SERICE PEOPLE HAVE BEEN EXTREMLEY HELPFUL. NOT JUST WHEN THEY HAVENT I DO LIKE THE SERVICE AT THE BIGGER FAMILY COMPAINES COMPARED TO THE NATIONAL
CHAINS
Candidates qualities
i FEEL THAT I WOULD BE A GREAT CANIDATE FI=OR THE MYSTERY SHOPPER POSITION . bECAUSE THAT IS WHAT I DO BEST SHOP AND COMPARE. i HAVE BEEN A SHOPPER MOST OF MY LIFE. i LOVE TO FIND A GOOD DEAL LUCKILY I MARRIED A MAN WHO ALSO LOVES TO SHOP WE SENT BOTH OF OUR DAUGHTERS TO COLLEGE TO BE PROFFESSIONAL SHOPPERS AS THEIR DAD CALLS THEM i EVCEN SHOP FOR MY FRIEND THEY GIVE ME THEIR MONEY AND AN IDEA OF WHAT THEY WANT. I ALWAYS COME BACK WITH THE ITEM AND MONEY LEFT OVER FOR THEM. i KNOW QUALITY AND GOOD SERVICE WHEN I SEE IT .
- Mystery Shopper First Name:
- Rebecca Murphy
- Address1:
- 6182 Palomar Circle
- Address2:
- City:
- Indianapolis
- State/Province:
- Indiana
- Zip/Postal Code:
- 46234
- Country:
- USA
- Home Phone:
- 317-858-8079
- Email:
- murphy93@sbcglobal.net
- Work Phone:
- 317-873-2282
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 46214
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Studio Manager
- Currently employed since:
- 1998
- Position at previous employment:
- Photography Assistant
- Dates employed at previous job:
- 1996-1998
- Spouse's place of work:
- My husband is an attorney with William J. Tucker & Associates, LLC
- Spouse's occupation/title:
- Studio Manager for a Photography Studio
- Educational Background:
- High School
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Indianapolis, Indiana
Plainfield, Indiana
Greenwood, Indiana
Danville, Indiana
Brownsburg, Indiana
Carmel, Indiana
Avon, Indiana
Companies previously shopped for
Best/Worst Customer Service
My best customer service experience was with an airline who had an employee steal some perishable food items from my luggage. The airline replaced the perishables and gave my husband and I an upgrade to first class for the remainder of our trip. The airline treated the matter seriously and treated my husband and I with respect.
Candidates qualities
I am an articulate, intelligent, minority female who has several years of experience in the customer service field. I think that companies are particularly interested (or should be atleast) in the ways in which their minority customers are treated. I can provide that feedback in a concise, clear, and cogent narrative.
- Mystery Shopper First Name:
- Anna Weinantz
- Address1:
- 1387 W. 900 South
- Address2:
- City:
- Flat Rock
- State/Province:
- In
- Zip/Postal Code:
- 47234
- Country:
- Home Phone:
- 812-587-5904
- Email:
- weinantz@yahoo.com
- Work Phone:
- 317-729-5300
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 47234
- Mystery Shopping Experience?:
- NO
- Current Employer:
- teacher
- Currently employed since:
- 7 years
- Position at previous employment:
- homemaker
- Dates employed at previous job:
- since 1984
- Spouse's place of work:
- Eli Lilly
- Spouse's occupation/title:
- Resource room teacher
- Educational Background:
- College
- Degree earned:
- non/applicable
- Other training:
- none applicable
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
greenwood, shelbyville, greensburg, rushville, seymour, indianapolis, edinburgh
Companies previously shopped for
Best/Worst Customer Service
I had had several good customer service experiences but the one most recently that comes to mind is this experience.
Worst,when I bought something, which I thought was on sale. The sales lady told me it was not on sale.
I found newsflyers hanging up around the store with the item being advertised on sale.
I took it to the register and showed the cashier, and in fine print it said that the sale was off a week ago.
I told them they should give me the sale price since it was hanging up around the store.
I talked to the manager, he said they couldn't give me the sale price. So I didn't buy the it
Candidates qualities
I am a fair and honest person, I deal on a daily basis with all kinds of people from different walks of life. I am very detailed oriented, I enjoy shopping and am a people person. I think I would really enjoy doing this. I think I could give an
accurate account of how a business is performing in a fair and objective evaluation.
- Mystery Shopper First Name:
- Shana Miller
- Address1:
- 7723 E Catt Rd.
- Address2:
- City:
- Vincennes
- State/Province:
- Indiana
- Zip/Postal Code:
- 47591
- Country:
- USA
- Home Phone:
- 812-726-1243
- Email:
- mshana243@aol.com
- Work Phone:
- N/A
- Extension:
- N/A
- Work Fax Number:
- N/A
- Work Zip/Postal Code:
- 47591
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Home Health Sitter
- Currently employed since:
- 4-29-04
- Position at previous employment:
- Home Health Sitter
- Dates employed at previous job:
- 05-05-03 to 07-13-03
- Spouse's place of work:
- Black Beauty Coal Mine Vincennes,IN
- Spouse's occupation/title:
- Homemaker
- Educational Background:
- High School
- Degree earned:
- N/A
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Vincennes,IN Bicknell,IN Laweranceville,IL Sulivan,IN Oaktown,IN
Companies previously shopped for
Best/Worst Customer Service
When My Husband and I was at Wal-Mart, We had just checked out and an employee came up to us and made us dump out our things (that we just paid for) in the shopping cart. She made a big sence and at the end she made herself look like a fool. because we had a reciept for everything we had with us.
Candidates qualities
I'm young people wouldn't expect it from me. I love to shop, and I think that companies should know how the employees treat customers because it doesn't just make the employee look bad, It makes the employer look bad as well. Also it upsets me when I'm out eating with my family and a waiter/waitress is rude.
- Mystery Shopper First Name:
- Julie Allen
- Address1:
- 2088 N Old Bruceville Rd
- Address2:
- City:
- Vincennes
- State/Province:
- IN
- Zip/Postal Code:
- 47591
- Country:
- USA
- Home Phone:
- 812-895-0508
- Email:
- j_jallen@yahoo.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- YES
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Customer Service Representative
- Dates employed at previous job:
- 1990-1995
- Spouse's place of work:
- Medical Center of Vincennes
- Spouse's occupation/title:
- Educational Background:
- High School
- Degree earned:
- Other training:
- Customer Service
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Terre Haute, Sullivan, Indianapolis, Greenwood, Avon, Evansville, Washington, Bicknell, Princeton
Companies previously shopped for
Intellishop, Corporate Research, Premiere Mysteryshoppers, and Secretshopnet
Best/Worst Customer Service
My worst customer service experience was at a local fast food resaurant. I ordered a giant roast beef sandwich meal and when I got home, there were only two small slices of roast beef on the sandwich. When I called the restaurant, the associate told me that it should have 4 oz of meat on it. When I told him it didn't, he advised me I could bring it back. I told him I lived out in the country and he just said ok. He didn't offer to make the meal good, I had to suggest that he either reimburse me or give me a credit for another meal. he told me I would have to call back tomorrow when a manager was present.
Candidates qualities
I have worked in customer service for 20 years so I do not have any problems communcating with the public. I also have been doing some mystery shopping and I have been getting good reports for my reviews. I am MSPA certified and I will give an honest and complete evaluation of the job performed. I appreciate getting good customer service and I want to help improve service at places I like to frequently visit.
- Mystery Shopper First Name:
- Elizabeth Bieszk
- Address1:
- 12890 Freedom Dr
- Address2:
- City:
- Noblesville
- State/Province:
- In
- Zip/Postal Code:
- 46060
- Country:
- USA
- Home Phone:
- 317-459-7962
- Email:
- libbys4@yahoo.com
- Work Phone:
- 317-773-0598
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 46038
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Teacher
- Currently employed since:
- 2004
- Position at previous employment:
- Teacher
- Dates employed at previous job:
- 11-01-08-03
- Spouse's place of work:
- Moe Himes Firestone
- Spouse's occupation/title:
- Automotive Technician
- Educational Background:
- College
- Degree earned:
- Other training:
- Retail,computer programming, special Eduacation
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Fishers,Indinanpolis,South Bend, Mishawaka,
Companies previously shopped for
Best/Worst Customer Service
I have a daughter in a wheel chair that makes it very hard to chop for clothes. An extremely nice lady at a store downtown let us stay after hours to try on dresses for her prom.
Candidates qualities
I shop for a variety of things. I have 4 children ranging in ages 4-16, so as you can imagine I am in about every store there is out there. We dine out alot, go to movies, amusement parks, we travel, go to concerts, tired out every cosmetic out there known to man, go to grocery stores and numerous other things. I feel I can give a fair and honest judgment on how I am treated.
- Mystery Shopper First Name:
- Cary Branch
- Address1:
- 4220 Edison Lakes Parkway Suite 200
- Address2:
- City:
- Mishawaka
- State/Province:
- Indiana
- Zip/Postal Code:
- 46546
- Country:
- United States
- Home Phone:
- 574-286-0208
- Email:
- carybranch@westfieldgrp.com
- Work Phone:
- 574-243-0710
- Extension:
- 209
- Work Fax Number:
- 574-243-0760
- Work Zip/Postal Code:
- 46546
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Field Supervisor
- Currently employed since:
- 1996
- Position at previous employment:
- Estimator
- Dates employed at previous job:
- 7/1995 - 7/1996
- Spouse's place of work:
- Patrick Industries
- Spouse's occupation/title:
- Insurance - Field Supervisor
- Educational Background:
- High School
- Degree earned:
- Diploma
- Other training:
- Associate In Claims, Auto Claims Law Specialist
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Elkhart, Goshen, Plymouth, Bremen, Shipshewana, LaGrange, Middlebury,Lakeville, Lapaz
Companies previously shopped for
Best/Worst Customer Service
My worst experience would have been at a restaurant that after having been seated, the server did not acknowledge our presence for over 15 minutes even though she walked by several times. I had stopped another server in the area and they said they would get our server to assist us.
After about 10 more minutes, or server finally arrived chewing gum like a cow chewing cud, and truely seemed annoyed at our presence in "her" zone of the restaurant. We ordered drinks and appetizers.
About 10 minutes later, our drinks arrived - one of which was the wrong drink ordered, as did our appetizer sampler - cold. We tried to send it back to no avail since we were unable to get the attention of our server again.
To make a long story short, we did ask to speak with the manager at the restaurant who indicated that they were and have had problems with this particular server and that she would likely not be asked to return to work after her shift ended. The manager offered to pay for our dinner which we graciously accepted due to the poor service that we had received. Especially when he found out that people that had arrived after we did, sat down, were served and had paid and left all before we were served our entree.
Candidates qualities
I think that I could provide objective opinions on pretty much everything from the taste and quality of foods, to the effeciency of the staff. I've worked in both retail stores and restaurants in the past and am familiar especially with the inner workings of restaurants.
Because I currently am a supervisor, I believe my opinions on personnel and their customer service would be beneficial to any companies that focus on customer service as a measur how their ssas well.
- Mystery Shopper First Name:
- Melissa Capps
- Address1:
- 606 N. Ewing Street
- Address2:
- City:
- Seymour
- State/Province:
- IN
- Zip/Postal Code:
- 47274
- Country:
- USA
- Home Phone:
- 812-524-0307
- Email:
- Bryancapps@insightbb.com
- Work Phone:
- 812-521-8948
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- 47274
- Mystery Shopping Experience?:
- NO
- Current Employer:
- UPS HR Manager (Laid Off)
- Currently employed since:
- 2002
- Position at previous employment:
- Office Manager Malone Staffing
- Dates employed at previous job:
- 2000-2002
- Spouse's place of work:
- Media Direct Knoxville TN.
- Spouse's occupation/title:
- Sales Rep.
- Educational Background:
- High School
- Degree earned:
- Other training:
- Train the Trainer (prolift) Intense Managment training (UPS) MNUS Taskforce
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Indiana:
Seymour, North Vernon, Brownstown, Austin, Scottsburg, Columbus, Franklin,
Companies previously shopped for
Best/Worst Customer Service
Best:
McDonalds: I was pregnant with twins and going through the drive thru every morning. "Gerri" had asked me when I was due one morning while I was waiting for my food. Every time I saw her after that she always remembered me and when I was due. She also made toys for both my boys which I kept for them in their memory box.
Worst:
Sears Portrait Studio: "Denise" was taking pictures for us and she and her husband were fighting. He called her three times and she continued to fight with him in front of me and my children. She was very short and frustrated with us and it made our very first pictures of my sons a very unpleasant experience.
Candidates qualities
I am extremely detail oriented. I have owned my own business for 5 years in the staffing industry and feel that I would be a great person to look out for the best interest of the company. I know the importance of having great employees and knowing that your company is being represented by your employees.
- Mystery Shopper First Name:
- VERONICA GERVER
- Address1:
- 806 CARLTON STREET
- Address2:
- City:
- MISHAWAKA
- State/Province:
- INDIANA
- Zip/Postal Code:
- 46544
- Country:
- USA
- Home Phone:
- 574-255-4988
- Email:
- VGERVER2@NETZERO.NET
- Work Phone:
- 574-206-8500
- Extension:
- Work Fax Number:
- 877-222-3516
- Work Zip/Postal Code:
- 46514
- Mystery Shopping Experience?:
- NO
- Current Employer:
- BRANCH OFFICE ADMINISTRATOR
- Currently employed since:
- 10/2003
- Position at previous employment:
- LEAD SUPPORT SERVICE CLERK
- Dates employed at previous job:
- 09/01-10/2003
- Spouse's place of work:
- BW HEATING & COOLING INC. SERVICE EXPERTS
- Spouse's occupation/title:
- BRANCH OFFICE ADMINISTRATOR
- Educational Background:
- College
- Degree earned:
- CURRENTLY WORKING ON BA IN BUSINESS ADMINISTRATION
- Other training:
- I HAVE WORKED IN THE CUSTOMER SERVICE WORLD SINCE JANUARY OF 1997
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
MISHAWAKA, SOUTH BEND, ELKHART, DUNLAP, GOSHEN, OSCEOLA, GRANGER, BRISTOL, LAKEVILLE, LAPAZ
MICHIGAN CITIES: NILES, EDWARDSBURG, JONES, UNION, CASSOPOLIS
Companies previously shopped for
Best/Worst Customer Service
MY BEST CUSTOMER SERVICE EXPERIENCE WAS ABOUT TWO WEEKS AGO, IT WAS POURING DOWN RAIN AND I NEEDED A NEW WIPER BLADE FOR MY CAR. I WENT TO THE NEAREST AUTOZONE AND THEY HELPED ME PICK THE CORRECT MODEL FOR MY CAR. WHILE I WAS PAYING FOR THE ITEM AT THE CASH REGISTER, THE CLERK THAT ASSISTED ME WENT OUT INTO THE POURING RAIN AND REPLACED THE BLADE FOR ME AND DISPOSED OF THE TRASH.
MY WORST CUSTOMER SERVICE EXPERIENCE WAS ABOUT TWO MONTHS AGO AT A MCDONALDS DRIVE THRU. I ORDERED A VALUE MEAL, NUMBER TEN. WHEN I PULLED AROUND FOR MY TOTAL, SHE QUOTED ME A PRICE OF ABOUT $2 MORE THAN A NUMBER TEN COSTS AND I ASKED HER WHY THE PRICE WAS DIFFERENT. SHE SAID THAT I ORDERED A NUMBER ONE. I EXPLAINED TO HER THAT I HAD ORDERED A NUMBER TEN AND NOT A NUMBER ONE. THE CASHIER TOLD ME THAT I NEEDED TO LEARN HOW TO ORDER BECAUSE I WAS WRONG AND SHE WAS NOT GOING TO CHANGE THE ORDER.
Candidates qualities
I FEEL THAT I WOULD BE A GOOD CANDIDATE FOR BEING A MYSTERY SHOPPER BECAUSE I HAVE WORKED IN THE CUSTOMER SERVICE FIELD SINCE I OBTAINED MY FIRST JOB AT MARTIN'S SUPERMARKET IN JANUARY 1997. I HAVE CONTINUED TO WORK IN THIS FIELD BECAUSE I ENJOY HELPING PEOPLE. WHILE I WAS EMPLOYED AT MFB WE HAD TO WRITE A PERSONAL MISSION STATEMENT. MY MISSION STATEMENT SAYS, "TO HELP MY CUSTOMERS OBTAIN THE BST HELP FOR THEIR NEEDS AND CONCERNS, WHILE OFFERING OUTSTANDING CUSTOMER SERVICE WITH A SMILE." I HAVE COMPLETED TWO DIFFERENT CUSTOMER SERIVCE TRAINING PROGRAMS, FROM PREVIOUS EMPLOYERS. I RECEIVED A CUSTOMER SERVICE AWARD FROM BEING SHOPPED BY A MYSTERY SHOPPER IN 2002.
- Mystery Shopper First Name:
- Shawn Springfield
- Address1:
- 2625 Galaxy Lane
- Address2:
- City:
- indianapolis
- State/Province:
- indiana
- Zip/Postal Code:
- 46229
- Country:
- USA
- Home Phone:
- 317-890-0236
- Email:
- lilqtgirl951@hotmail.com
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- NO
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Dates employed at previous job:
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- High School
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
I have never really had any problem but with people that have attitudes.
Candidates qualities
I would be a great mystery shopper because i like to shop as well as type.
- Mystery Shopper First Name:
- LESLIE HOWARD REDWEIK
- Address1:
- 4740 S STATE ROAD 39
- Address2:
- City:
- NORTH JUDSON
- State/Province:
- IN
- Zip/Postal Code:
- 46366
- Country:
- United States
- Home Phone:
- 574-896-2527
- Email:
- junque_mail_2004
- Work Phone:
- 574-896-2527
- Extension:
- Work Fax Number:
- 574-896-3468
- Work Zip/Postal Code:
- 46366
- Mystery Shopping Experience?:
- YES
- Current Employer:
- real estate agent (to be, taking exam soon)
- Currently employed since:
- 2004
- Position at previous employment:
- owner
- Dates employed at previous job:
- 1993-2004
- Spouse's place of work:
- UPS
- Spouse's occupation/title:
- Realty Agent (to be), mystery shopper, small business owner
- Educational Background:
- College
- Degree earned:
- Other training:
- Mystery Shopping Providers Association Silver Certificate # tvddtz
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
IN
Aberdeen, Argos, Bass Lake, Beverly Shores, Boone Grove, Brems, Burlington Beach, Bourbon, Bremen, Burr Oak, Cedar Lake, Chesterton, Crown Point, Crumstown, Culver,Demotte, Donaldson, Dune Acres, Dunns Bridge, Elkhart, English Lake, FIsh Lake, Francisville, Gary, Goshen, Griffith, Grovertown, Hamlet, Hammond, Hanna, Haskell, Hebron, Hibbard,Highland, Hobart, Hudson Lake, Indianapolis, Inwood, Kingsbury, Kingsford Heights, Kniman, Knox, Kokomo, Koontz Lake, Kouts, Lacrosse, Lafayette, Lake Eliza, Lake of the Four Seasons, Lake Station, Lakeville, Lapaz, Laporte, La Porte, Linkville, Logansport, Lomax, Long Beach, Lowell, Malden, Maxincuckee, Medaryville, Merrillville, Michiana Shores, Michigan City, Mill Creek, Mishawaka, Monon, Monticello, Monterey, Nappanee, New Carlisle, New Chicago, North Judson, North Liberty, Notre Dame, Ober, Ora, Otis,Peru, Pines, Pinhook, Pinola, Plymouth, Portage, Porter, Pottawattomie Park,Rensselaer, Rochester, Rolling Prairie, Roselawn, Royal Center, San Pierre, Schererville, Shipshewana, South Bend, St. Mary's, Saint Mary's, Stillwell, Teegarden, Tefft, Thomaston,Tiner, Tippecanoe, Toto, Town of Pines, Trail Creek, Twin Lakes, Tyner, Union Mills, Valparaiso, Wabash, Walkerton, Walnut, Wanatah, Warsaw, Waterford, West Lafayette, Westville, Wheatfield, Whiting, Wilders, Winamac, Winona Lake, Winona, Wyatt
IL
Chicago
MI
Benton Harbor, Bertrand, St. Joseph, New Buffalo, Niles, Union Pier, Lakeside, Bridgman, Grand Beach, Michiana, Harbert, Shoreham, Stevensville, Three Oaks, Sawyer
Companies previously shopped for
Ath Power, Anonymous Insights, Automotiveanswers, Bestmark, Confero, Coast to Coast SS, Dawn Hunt, Hanover Security Reports, Infotel, InteliServ, MyMysteryShop, Jancyn, Palm Scheduling, Pat Henry, Reflections, Restaurant Evaluators, Satisfaction Services, SecretShopNet, Service Sleuths, Service Excellence, Service Performance Group, ShopNChek, Speedmark, Spies in Disguise and SkilCheck and others.
Best/Worst Customer Service
I entered the restaurant at 6:35. No one was at the hostess station or behind the counter. We waited about three minutes, and assumed we should seat ourselves. We took a booth in the next dining area and waited for the wait staff to appear. After 20 minutes finally William came to our table to take our order. He did not ask how long we had waited nor apologize. He looked unkempt with wrinkled clothing, visibly soiled shoes, and uncombed hair. He did not write our order down and had to come back and ask us about the side dishes we choose. The meal came 26 minutes from the time we ordered which seemed very slow especially as I could see no other customers. The chicken, soups, and salads were tasty but the soups and salads were not brought out before the entree. The steaks were pink inside, but we had ordered them well done. The potatoes had an odd taste as though possibly reheated and the soups needed to be just a little warmer. The salad dressing was placed over both salads although we requested they be on the side. The room temperature was slightly cold and some background music notably missing. William was friendly but had added three colas instead of two on our bill. The dining room was clean, but the restrooms needed some attention. There was water on the floors both times I entered as well as several pieces of tissues as well as streaked mirrors. The parking lot was spacious and clean, but there was essentially no lighting except right by the front doors making it hard to locate the exact exit. I would possibly give this restaurant another chance to see if something had went seriously wrong that night, such as a manager quitting without notice, but I could not recommend it to others until I went again.
Candidates qualities
I am happy to quote from responses I had from companies I have worked for "Next time you do a shop - and I hope you do - . . .", "Perfect, just what we were wanting", and from an area I visit, "I wish you lived closer so I could assign shops to you more often", as well as "Your hotel shop was quite detailed!", and "Just wanted to write you a quick note thanking you for the AWESOME report at the **** !! Great detail! I love reports like that, which require little or no editing!"
- Mystery Shopper First Name:
- Sally Soward
- Address1:
- 1131 Notting Hill Dr. 1F
- Address2:
- City:
- State/Province:
- Zip/Postal Code:
- Country:
- Home Phone:
- Email:
- Work Phone:
- Extension:
- Work Fax Number:
- Work Zip/Postal Code:
- Mystery Shopping Experience?:
- SELECT ONE
- Current Employer:
- Currently employed since:
- Position at previous employment:
- Dates employed at previous job:
- Spouse's place of work:
- Spouse's occupation/title:
- Educational Background:
- SELECT ONE
- Degree earned:
- Other training:
- ACCEPTANCE:
- SELECT ONE
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
Candidates qualities
- Mystery Shopper First Name:
- Jodie Blake
- Address1:
- 8188 E St Rd 45
- Address2:
- City:
- Unionville
- State/Province:
- IN
- Zip/Postal Code:
- 47468
- Country:
- United States
- Home Phone:
- 812-333-2784
- Email:
- jodieblake@AOL.com
- Work Phone:
- 812-333-2784
- Extension:
- na
- Work Fax Number:
- na
- Work Zip/Postal Code:
- 47468
- Mystery Shopping Experience?:
- NO
- Current Employer:
- self-employed
- Currently employed since:
- 1998
- Position at previous employment:
- assembly
- Dates employed at previous job:
- 1997-1998
- Spouse's place of work:
- na
- Spouse's occupation/title:
- self-employed
- Educational Background:
- College
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
A group of friends all went out to eat at a med level exp. The waitress was at least trying to do her job well but, the mgr. on duty was lazy and angry because he had to work. On of the people in our party had ordered a steak cooked med. rare. The mgr. was cooking. He brought the med. rare steak to the table. The inside of the steak was not only raw but frozen. We requested his presents at the table when the problem was brought to his attention his responce was "So dont eat it then." "Take it home and cook it however you want it. We were all very upset by his actions and called the corp. office needless to say we all ate our next meal there free and he was soon unemployeed.
Candidates qualities
I have a broad educational background and have been a consumer for years. I do not expect perfection in every aspect of life however I do expect to be treated fairly and with respect
- Mystery Shopper First Name:
- Jodie Blake
- Address1:
- 8188 E St Rd 45
- Address2:
- City:
- Unionville
- State/Province:
- IN
- Zip/Postal Code:
- 47468
- Country:
- United States
- Home Phone:
- 812-333-2784
- Email:
- jodieblake@AOL.com
- Work Phone:
- 812-333-2784
- Extension:
- na
- Work Fax Number:
- na
- Work Zip/Postal Code:
- 47468
- Mystery Shopping Experience?:
- NO
- Current Employer:
- self-employed
- Currently employed since:
- 1998
- Position at previous employment:
- assembly
- Dates employed at previous job:
- 1997-1998
- Spouse's place of work:
- na
- Spouse's occupation/title:
- self-employed
- Educational Background:
- College
- Degree earned:
- Other training:
- ACCEPTANCE:
- I ACCEPT the terms and condition
Cities regularly visited
Companies previously shopped for
Best/Worst Customer Service
A group of friends all went out to eat at a med level exp. The waitress was at least trying to do her job well but, the mgr. on duty was lazy and angry because he had to work. On of the people in our party had ordered a steak cooked med. rare. The mgr. was cooking. He brought the med. rare steak to the table. The inside of the steak was not only raw but frozen. We requested his presents at the table when the problem was brought to his attention his responce was "So dont eat it then." "Take it home and cook it however you want it. We were all very upset by his actions and called the corp. office needless to say we all ate our next meal there free and he was soon unemployeed.
Candidates qualities
I have a broad educational background and have been a consumer for years. I do not expect perfection in every aspect of life however I do expect to be treated fairly and with respect