Mystery Shopper Source
MSS Index/Missouri Mystery Shoppers
Mystery Shopper First Name: Michelle Blair
Address1: 11427 Colorado Ave Apt #12
Address2:
City: Kansas City
State/Province: MO
Zip/Postal Code: 64137
Country: United States Of America
Home Phone: 816-767-0431
Email:
michelle.blair@gotmail.com
Work Phone: 913-233-3100
Extension: 0
Work Fax Number: 913-342-5348
Work Zip/Postal Code: 66103-1327
Mystery Shopping Experience?: NO
Current Employer: Parsons Infrastructure & Technology
Currently employed since: 2002
Position at previous employment: Secretary l
Dates employed at previous job: 10/2000 04/2002
Spouse's place of work: N/A
Spouse's occupation/title: Secretary l
Educational Background: High School
Degree earned: High School Diploma
Other training: Information Management - Certificate
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Belton, MO
Grandview, MO
Lee Summit, MO
Companies previously shopped for:
Best/Worst Customer Service:
I use to manage a clothing store called Simplys Fashion, and I had a very nice
customer who was a plus size lady that could never find anything nice. Well
my store sold plus size and also full figured, she shopped there every week
and she knew when we got our shipment and she would come and ask me to hold
items for her. Because she was a very friendly and loyal customer I would hold
her items for a week for her. She was so happy she told her friends and they
to began to shop with her every week. I enjoyed seeing her happy finding nice
things that fitted her week after week.
Candidates qualities:
I am a very motivated person who loves people and also loves to shop. I would
be perfect because I am a very friendly person who knows what to expect when
shopping and also dining. Treat others as you would want to be treated,
customers are always first
Mystery Shopper First Name: Tiffany Powell
Address1: 4001 Ponderosa Dr. Lot 116
Address2:
City: Columbia
State/Province: Missouri
Zip/Postal Code: 65201
Country: USA
Home Phone: 6606510187
Email:
powell_327@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: Growing Family
Currently employed since: January 05
Position at previous employment: Shift Manager
Dates employed at previous job: June 03- May 04
Spouse's place of work: Outback Steakhouse
Spouse's occupation/title: MSR
Educational Background: High School
Degree earned: GED
Other training: Sales, Customer Service
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Columbia, Moberly, Macon, Jefferson City, Mexico
Companies previously shopped for:
Best/Worst Customer Service:
I've had many of both best would be when I shopped at Lowe's- I don't know
anything about house appliances and I got a lot of help finding everything on
my list from more than one person....if they didn't know where something was
they found someone who did. I was taken care of very well.
Candidates qualities:
I love to shop, I know what people are supposed to be doing when it comes to
customer service and helping customers- I was manager of a women's clothing
store- I am very good at spotting the good and bad things in stores and not
afraid to tell someone when something is not being done right.
Mystery Shopper First Name: Adriene Price
Address1: 3901 Cedar Lane
Address2:
City: Columbia
State/Province: Missouri
Zip/Postal Code: 65201
Country: USA
Home Phone: 573-886-7663
Email:
adrieneprice@aol.com
Work Phone: 573-474-8561
Extension:
Work Fax Number: 573-474-3601
Work Zip/Postal Code: 65202
Mystery Shopping Experience?: NO
Current Employer: administrative asst.
Currently employed since: 2001
Position at previous employment: elementary teacher
Dates employed at previous job: 1987-2001
Spouse's place of work: West Music Company
Spouse's occupation/title: Assistant for the Lodge of Research
Educational Background: College
Degree earned: BFA music education
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Columbia, Missouri
Lake of the Ozarks, Missouri
Osage Beach, Missouri
Jefferson City, Missouri
Companies previously shopped for:
Best/Worst Customer Service:
My best customer service experience occurred just before Christmas, when
I entered a new clothing store which had just opened at the local mall. Though
I was familiar with the company, I had not ever visited a retail location.
Upon entering the store, I was greeted immediately by company personnel. The
sore was well- lighted with recessed lighting that did not cause glare on the
displays. All displays themselves were very well-organized, with styles
clearly separated, and sizes prominently marked so that everything was easy to
find.
Though the sales staff was not obtrusive at all, they were pleasantly
helpful, and offered more than once to assist me in finding correct sizes/
colors. While the store was very busy, I still was made to feel that I had
personal attention, and I was also very conscious of the fact that the staff
was making a visible effort to maintain the cleanliness and order of the
store. At the time of my purchase, the salesperson made eye contact, smiled,
and asked me if I had found everything I needed. I left the store having
actually enjoyed my shopping experience, despite the Christmas crowds.
Candidates qualities:
I'm sure that all mystery shoppers claim to love shopping; however, not
all people are observant of the details that make a retail establishment
appear in either a favorable or unfavorable light. Having worked as an
elementary and junior high school teacher, I have been trained to watch for
the tiniest details that might impact a situation or a person. I also have
stage and theater experience, and so am used to watching for the displays, or
"sets" that convey a message to the public. Furthermore, my current job deals
a majority of the time with the public, and so I am also well aware of the
duty that staff people have to making each experience pleasant. These things
combined give me several skills that not all people are able to use on a daily
basis, but which have become second nature to me.
Mystery Shopper First Name: farid muhammad
Address1: 2859 victor
Address2:
City: st louis
State/Province: mo
Zip/Postal Code: 63104
Country: usa
Home Phone: 3147713689
Email:
fareal31@yahoo.com
Work Phone: 3142834044
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: at home with cancer
Currently employed since:
Position at previous employment: library clerk
Dates employed at previous job: 04/2001 10/2003
Spouse's place of work: custom cuts chesterfield mo
Spouse's occupation/title:
Educational Background: High School
Degree earned: diploma
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
st louis city and surrounding counties
Companies previously shopped for:
Best/Worst Customer Service:
30 minute wait at mcdonald's for 2 breakfast sandwiches and i only recieved an
apology i thought that was one of the worst cases i've had several from racism
to diplorable conditions..
Candidates qualities:
i'm a blackman 33 in america,i'm also muslim so i think for companies who say
they're quote unquote not strictly for any particular group i'm idealistic for
the position especially in rural areas where blacks don't tend to shop it'll
give you a chance to really critique their service. 02-05
Mystery Shopper First Name: Christi Sanders
Address1: 1793 Michaelwood Ct.
Address2:
City: St.Charles
State/Province: MO
Zip/Postal Code: 63303
Country: USA
Home Phone: 636-949-6707
Email:
christinestricker@sbcglobal.net
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?: NO
Current Employer: Stay at home Mom
Currently employed since: 2001
Position at previous employment: Travel Agent
Dates employed at previous job: 1994-2001
Spouse's place of work: Sysco St.Louis
Spouse's occupation/title: Homemaker
Educational Background: College
Degree earned:
Other training: Hairstylist, Food Server, Studio Manager
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
St.Louis, St.Peters, O'Fallon, Hazelwood, Bridgeton, Florissant, Chesterfield
Alton IL, Fairview Heights IL
Companies previously shopped for:
Best/Worst Customer Service:
After buying sour milk from my local Schnucks Supermarket for the third time,
I took the milk back to the store for a refund. The clerk at the counter could
have cared less and seemed annoyed that I wanted to speak with the Manager.
When the Manager came over, I told him that this was the third time I had
bought sour milk there and that I had seen expired yogurt in the dairy case on
other occasions. I also told him that I was no longer going to shop there. The
only thing he had to say was that he was sorry and to go get a new gallon of
milk. He did not even bother to take down my name for the Dairy Manager to
contact me. I was very disappointed in the way it was handled. I then went
down the street to Dierberg's to do my shopping and believe it or not, the
first carton of milk I picked up had expired 3 days prior. I took it to the
counter and the clerk said "Did you still want it?" Needless to say, that had
to be my worst grocery shopping experience ever!
Candidates qualities:
I feel I would be a good candidate as Mystery Shopper because of my background
in Customer Service. In all the jobs I have held in the last 20 years,
excellent customer service has always been my main priority. I have worked as
a waitress and hostess in 2 different resaurants, a hair stylist in 2 salons,
manager of a photography studio and as a travel agent. having bakgrounds in
these fields seems to make me more aware of the type of service I recieve when
I'm the customer. Being in the restaurant business makes me take note of the
cleanliness of the dining room as well as the food preparation areas if
visible.
I stay home with my 1 and 3 year olds now and have very flexible hours which
enables me to be available at short notice for any opportunities that may come
up.
Mystery Shopper First Name: Angela Dunning
Address1: 1927 Rolling Hills Drive
Address2:
City: Jefferson City
State/Province: Misssouri
Zip/Postal Code: 65109
Country: US
Home Phone: 573-353-1477
Email:
amdunning123@yahoo.com
Work Phone: 573-522-2769
Extension:
Work Fax Number: 573-526-5075
Work Zip/Postal Code: 65102
Mystery Shopping Experience?: YES
Current Employer: Library Technician - Office of the Secretary
of State Misosuri State Librar
Currently employed since: 03/2001
Position at previous employment: N/A
Dates employed at previous job: N/A
Spouse's place of work: Missouri Concrete Foundations
Spouse's occupation/title: Librarian
Educational Background: College
Degree earned:
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Columbia, Missouri; Osage Beach, Missouri; Jefferson City, Missouri
Companies previously shopped for:
Shop N' Chek; BAI
Best/Worst Customer Service:
Candidates qualities:
I am detail-oriented; I like to do research; I know how important customer
service is to a company.
Mystery Shopper First Name: Angel Hunnell
Address1: 1163 Lyon St
Address2:
City: Carthage
State/Province: MO
Zip/Postal Code: 64836
Country: United States
Home Phone: 417-793-2103
Email:
uniquefreak420@yahoo.com
Work Phone: 417-793-2103
Extension:
Work Fax Number:
Work Zip/Postal Code: 64836
Mystery Shopping Experience?: NO
Current Employer:
Currently employed since:
Position at previous employment:
Dates employed at previous job:
Spouse's place of work:
Spouse's occupation/title:
Educational Background: College
Degree earned: AA
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
Companies previously shopped for:
Best/Worst Customer Service:
Candidates qualities:
Mystery Shopper First Name: Naomi Austin
Address1: 4230 S. Boulder Ave
Address2:
City: Springfield
State/Province: MO
Zip/Postal Code: 65804
Country: U.S.
Home Phone: 417-887-4459
Email:
naomiraustin@msn.com
Work Phone: n/a
Extension: n/a
Work Fax Number: n/a
Work Zip/Postal Code: n/a
Mystery Shopping Experience?: YES
Current Employer: I am currently staying home with my children.
Currently employed since:
Position at previous employment: Account Executive
Dates employed at previous job: 8/2003 - 8/2004
Spouse's place of work: My husband is a manager for Oak Express.
Spouse's occupation/title: sales and account executive
Educational Background: College
Degree earned: n/a
Other training:
ACCEPTANCE: I ACCEPT the terms and condition
Cities regularly visited:
I frequently visit the Jopin and Branson areas of Missouri.
Companies previously shopped for:
I have recently been a mystery shopper for Sonic.
Best/Worst Customer Service:
I recently visited a McDonalds in Nixa, MO. I was shocked at how attentive
the employees were. The food was good and the facilities were clean; but I
was extremely impressed by the attitude of the employess. They were extremely
friendly and interested in making sure that we had everything that we needed.
One employee made several trips to our table (we were seated outside). I was
pleasantly surprised by the level of service that I received.
One of my worst experiences occurred at the Hyatt in Fort Worth. I arrived at
the Hyatt very late in the night. When I got to my room I notice that the
toilet was used and unflushed. I also noticed that the soap in the shower had
been used. It was so late that I was willing to ask for new soap and overlook
the uncleanliness, until I pulled pack the covers and discovered body hair on
the sheets. I called the desked and asked for a new room. They acted put out
by this request. The only compensation that I received was free toiletries, as
I moved my family to another floor at 1 AM. This was definately not the level
of service that I expected from the Hyatt.
Candidates qualities:
I would be an exceptional candidate as a Mystery Shopper because I naturally
evaluate businesses when I am out shopping or dining. I find myself
evaluated businesses, and thinking, "If I were the owner/manager I would or
would not be happy with this situation. I have been in leadership position
for several types of businesses. I have served a small business
owner/manager, a trainer, a customer service manager, and a sales team
leader.