Mystery Shopper Source

 

MSS Index/New Hampshire Mystery Shoppers


Mystery Shopper First Name:      kim souza
Address1:                        30 pine stump rd
Address2:                       
City:                            sanbornton
State/Province:                  nh
Zip/Postal Code:                 03269
Country:                         usa
Home Phone:                      (603)581-2252
Email:                           kimsouza78@yahoo.com
Work Phone:                      (603)978-7205
Extension:                      
Work Fax Number:                 (603)581-2616
Work Zip/Postal Code:            03269
Mystery Shopping Experience?:    NO
Current Employer:                owner of my own company
Currently employed since:        2 years
Position at previous employment: sales coordinator
Dates employed at previous job:  2003-2005
Spouse's place of work:          direct tv
Spouse's occupation/title:       owner
Educational Background:          High School
Degree earned:                  
Other training:                  worked at walmart for two years had training on how to identify problems .
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

laconia,franklin,concord,belmont,loudon,lakeport,center harbor and some other towns located within 100 miles

Companies previously shopped for:


Best/Worst Customer Service:

    My best customer service had to be at a local food chain. The dinner I ordered was only half right and when I said something to the waiter my meal was not only fixed but also the cook took time to come and appologize for the mistake before I left I was offered a free dinner on the house although I did not take it. I left with the feeling that they cared about their customers and were willing to prove it.
    
    My worst ever was at a local grocery store. After buying a bag of sugar along with about $300.00 dollars worth of grocery's I noticed that the sugar had magots in it. I packed it back up and drove to the store to return the sugar. The customer service was horrible after I told them what happened they insisted that the magots came from somewhere else possibly from my home. I showed them a reciept that I just bought the sugar and they still accused me of tampering with the sugar. Needless to say I never even got a refund or an appology so I no longer shop there I take my business down the road to a much more apprieciative company.

Candidates qualities:

 With four kids I do alot of shopping and dining among other things for the kids. Im very detail oriented and think that there are alot of places that could use some feed back just in my local area never mind out side of my area. Ive worked in retail along with hospitality my whole life. With such a large family its hard for me to work because of my husbands hours this would be perfect because I do all sorts of shopping throughout the week. If im going to be there why not report the good and the bad. I would be able to work and still be here for my family. Because of my family making a difference in the places we go every week and the future places we will go is very imporntant to me.
 

Mystery Shopper First Name:      Tina Pond
Address1:                        56 Pleasant Street
Address2:                       
City:                            Berlin
State/Province:                  NH
Zip/Postal Code:                 03570
Country:                         USA
Home Phone:                      6037529727
Email:                           pondtina@hotmail.com
Work Phone:                      6037521200
Extension:                      
Work Fax Number:                 6037522339
Work Zip/Postal Code:            03570
Mystery Shopping Experience?:    NO
Current Employer:                Office Manager
Currently employed since:        1999
Position at previous employment: Condo Inspecter/Housekeeping
Dates employed at previous job:  before 1999
Spouse's place of work:         
Spouse's occupation/title:       Office Manager
Educational Background:          High School
Degree earned:                  
Other training:                  I constantly shop.
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Berlin
Gorham
Lancaster
Jefferson
Groveton


Companies previously shopped for:


Best/Worst Customer Service:

One of my most recent bad experiences was a large retail store. I went there to put some money on my lay-away.
I got to the desk and there was already a woman there waiting, and she told me that they were going to page someone.
In between the approximate 7 minutes that I waited there, at least 5 to 7 other employees, obviously not assigned to lay-away, either walked past us or else asked us if someone was helping us. Finally another employee came and paged someone for us.

Candidates qualities:

I believe I would make a great candidate based on my ability to shop and pay attention to detail. In my work industry, i am accustomed to deadlines and have no problems meeting them. I am able to evaluate customer service and report details about my experiences.
 

Mystery Shopper First Name:
JamieCarpenter
Address1:
29 bog rd # 40
Address2:
City:
concord
State/Province:
nh
Zip/Postal Code:
03303
Country:
usa
Home Phone:
6032288150
Email:
alexajeanne21@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
NO
Current Employer:
school bus driver
Currently employed since:
12/1/03
Position at previous employment:
cashier at retail stores
Dates employed at previous job:
8/00-7/02
Spouse's place of work:
sears
Spouse's occupation/title:
school bus driver
Educational Background:
High School
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

concord ,nh ,manchester,nh

Companies previously shopped for

Best/Worst Customer Service

THE WORST WAS WHIN I WAS AT MARSALLS IN CONCORD NH AND WENT INTO THE FITTING ROOM AND FOUND A SHOE FILLED WITH URINE. YES URINE! I WENT AND TOULD THE GIRL AT THE DESK. WHEN I GAVE IT TO HER SHE WAS VERY NICE. SHE WAS VERY UPSET THAT A PERSON COULD DO SOMETHING LIKE THAT. WHEN I WAS DONE IN THE FITTING ROOM I WENT OVER TO SHOES SO I COULD GET MY DAUGHTER NEW ONES I SAW THE SAME LADDY FROM THE DESK PUTTING THE SAME PAIR OF SHOES BACK ON THE SHELF. WHEN I COMFRONTED HER SHE TOULD ME THAT SHE HAD NO IDEA OF WHAT I WAS TALKING ABOUT. WHEN I ASKED TO SPEAK TO THE MANAGER ON DUTY SHE SAID YOU ARE SPEAKING TO HER! I DO NOT SHOP ANYMORE AT ANY MARSALL STORES DUE TO THIS BIG PROBLEM.

Candidates qualities

I THINK I WOULD BE GREAT AT THE JOB DUE TO LOVING TO SHOPPE. WHEN I GO SHOPPING I ALWAYS CKECK HOW THINGS ARE PLACE ,NEATNESS, AND SEEING IF SOMEONE WILL APPROCE ME TO SEE IF I NEED ANY HELP. WHEN SOMETHING GOOD HAPPENS YOU REMEMBER FOR EVER. THIS WOULD ALSO BE GREAT SO I CAN SPEND MORE TIME DOING WHAT I LOVE TO DO . SHOPPE!


Mystery Shopper First Name:
Jessica Dangelmaier
Address1:
14 Gifford Farm Rd
Address2:
14 Gifford Farm Rd
City:
Stratham
State/Province:
NH
Zip/Postal Code:
03885
Country:
USA
Home Phone:
603-957-1219
Email:
jessicabodessica@hotmail.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
NO
Current Employer:
Sales
Currently employed since:
2002
Position at previous employment:
Teacher
Dates employed at previous job:
2001-2002
Spouse's place of work:
Spouse's occupation/title:
Educational Background:
College
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Portsmouth, Exeter, Newington, Greenland, Salem, Boston (MA)

Companies previously shopped for

Best/Worst Customer Service

Candidates qualities


Mystery Shopper First Name:
Jillian Towle
Address1:
2 Winter St Apt D8
Address2:
City:
Claremont
State/Province:
NH
Zip/Postal Code:
03743
Country:
US
Home Phone:
Email:
gator_green18@adelphia.net
Work Phone:
6038267764
Extension:
155
Work Fax Number:
Work Zip/Postal Code:
03603
Mystery Shopping Experience?:
YES
Current Employer:
senior banker
Currently employed since:
05/2004
Position at previous employment:
short-order cook
Dates employed at previous job:
01/1998-05/2004
Spouse's place of work:
Stone Arch Bakery
Spouse's occupation/title:
baker
Educational Background:
High School
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Keene, Lebanon, Springfield Vermont, White River Junction Vermont

Companies previously shopped for

Prophet (The Secret Shopper Company) Shop 'N Check Inc.

Best/Worst Customer Service

My husband and I were enjoying our first anniversary at a local restaurant, A.J.'s Steakhouse. We were greeted promptly at the door, seated and invited to enjoy the complimentary salad bar. The wait staff were all friendly and helpful. Our glasses were kept full, our food was hot, and the dessert was delicious. We will definately return to the restaurant.

Candidates qualities

I have working experience in customer service, pay great attention to detail, and I view situations with indescretion. I have experience mystery shopping in various fields, ranging from fast food to retail.