Mystery Shopper Source

 

MSS Index/Oregon Mystery Shoppers

Mystery Shopper First Name:      Norma King
Address1:                        780 Tyler Street #1
Address2:                       
City:                            Eugene
State/Province:                  OR
Zip/Postal Code:                 97402-4658
Country:                         United States
Home Phone:                      541-345-2654
Email:                           IDOIT4M@msn.com
Work Phone:                      541-345-2654
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:            97402-4658
Mystery Shopping Experience?:    NO
Current Employer:                small business owner
Currently employed since:        2000
Position at previous employment: assistant manager
Dates employed at previous job:  1995-2000
Spouse's place of work:         
Spouse's occupation/title:       self-employed
Educational Background:          High School
Degree earned:                  
Other training:                 
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Eugene-OR, Springfield-Or

Companies previously shopped for:


Best/Worst Customer Service:

My automobile was poorly repaired which resulted in severe engine damage. At the end of the whole scene I had to get a lawyer to write a threatening letter before I received any compensation or apology.

Candidates qualities:

My daily work consists of taking disabled and senior ladies around town to complete their shopping and we only return to places who treat us well. My previous employment considered customer service 1st priorityand I received an award for "Exceding Customer Expectations" by having been "shopped" myself.
02-05

Mystery Shopper First Name:      Tara Wilson
Address1:                        615 May St.
Address2:                       
City:                            Molalla
State/Province:                  or
Zip/Postal Code:                 97038
Country:                         USA
Home Phone:                      503-829-5333
Email:                           tls759@hotmail.com
Work Phone:                      503-829-5333
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:           
Mystery Shopping Experience?:    NO
Current Employer:                Homemaker
Currently employed since:       
Position at previous employment: Cashier
Dates employed at previous job:  04/2002 - 01/2004
Spouse's place of work:          Shimadzu Manufacturing USA
Spouse's occupation/title:      
Educational Background:          High School
Degree earned:                  
Other training:                 
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Canby, Woodburn, Aurora, Oregon City, Milwaukie, Gladstone, Clackamas.

Companies previously shopped for:


Best/Worst Customer Service:

My best experience was being greeted right away, shown where the exact item was, not just pointing but actually taking me there.  The store was very well organized and clean.  I didn't have to wait in a long line which is especially important with a 2 year old!

Candidates qualities:

Hi my name is Tara Wilson, I'm just beginning the mystery shopping field, but I'm confident that I'll succeed. I'm very reliable, detail oriented, and I go out of my way to look for great customer service! My email is tls759@hotmail.com Thank you for considering me for this shop.
 

Mystery Shopper First Name:      Leigh Cook
Address1:                        251 W. Broadway #235
Address2:                       
City:                            Eugene
State/Province:                  Oregon
Zip/Postal Code:                 97401
Country:                         US
Home Phone:                      541-554-3220
Email:                           slc20042@hotmail.com
Work Phone:                      541-346-5199
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:            97403
Mystery Shopping Experience?:    NO
Current Employer:                Event Support Lead Coordinator
Currently employed since:        2001
Position at previous employment: Bar Manager
Dates employed at previous job:  7/2000 - 7/2001
Spouse's place of work:         
Spouse's occupation/title:       Event Management
Educational Background:          College
Degree earned:                   B.A. Theatre Arts
Other training:                  Bartending
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

I am willing to travel up to 150 miles from Eugene, Oregon in order to shop. Some of the surrounding cities that I regularly travel to include Corvallis, Salem, and Portland.

Companies previously shopped for:


Best/Worst Customer Service:

Poor customer service bothers me the most in restaurants. I have found hair or egg shells in a few too many meals. The worst customer service I have witnessed is when a friend ordered a vegetarian meal in a restaurant. She was served an entree that had beef in it, which made her ill and the waiter refused to take the meal off of her bill. He discounted a small percentage for the mistake, but wouldn't take the charge off completely because she had eaten a few bites of it before she realized that it contained beef.

Candidates qualities:

Excellent Customer Service has always been important to me both in front of and behind the counter. I look at mystery shopping as a way to assure good customer service. When companies get negative feedback, it helps them to know what to focus on in training their employees. Positive feedback is also helpful because it will make those employees who already offer excellent customer service to stand out among the rest. Additionally, I am extremely detail oriented, a quick learner, and very reliable.

Mystery Shopper First Name:
Michael R. Duhrkoop
Address1:
25851 S Morgan RD
Address2:
City:
Estacada
State/Province:
OR
Zip/Postal Code:
97023-9442
Country:
United States
Home Phone:
503-630-2670
Email:
duhrkoopm.corp@duhrkoop.eagle-creek.or.us
Work Phone:
503-630-2670
Extension:
Work Fax Number:
503-630-2670
Work Zip/Postal Code:
97023-9442
Mystery Shopping Experience?:
NO
Current Employer:
President/CEO
Currently employed since:
2002
Position at previous employment:
n/a
Dates employed at previous job:
n/a
Spouse's place of work:
Single
Spouse's occupation/title:
President/CEO
Educational Background:
High School
Degree earned:
n/a
Other training:
n/a
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Entire PDX Area, including Vancouver (WA) and Portland Intl. Airport

Companies previously shopped for

Best/Worst Customer Service

At Krispy KremeŽ in Clackamas, Ore. has the best customer service.

Candidates qualities

I get around alot, so I visit lots of places.

Mystery Shopper First Name:
Karen Vande Griend
Address1:
849 Rupp Ave NE
Address2:
City:
Keizer
State/Province:
OR
Zip/Postal Code:
97303
Country:
USA
Home Phone:
503-463-0116
Email:
vgaction@comcast.net
Work Phone:
503-399-2724
Extension:
Work Fax Number:
503-463-0116
Work Zip/Postal Code:
97303
Mystery Shopping Experience?:
YES
Current Employer:
Relationship Manager
Currently employed since:
2004
Position at previous employment:
Sales for the past 25 years/Management
Dates employed at previous job:
1969-2003 Sales/Management
Spouse's place of work:
Chevrolet Dealership
Spouse's occupation/title:
Mechanic
Educational Background:
College
Degree earned:
1 year at Community College
Other training:
years of on going training in sales, management, seminars, classes etc.
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Salem, Woodburn, Beaverton, Milwaukie, Gladstone, Clackamas, Portland, Albany

Companies previously shopped for

I shopped several years ago for a company based out of Portland, OR. To be really honest, I don't recall the exact name of the Company. However, when I decided not to continue Mystery Shopping, they said they liked my evaluations and asked if I would continue the shops on a lesser scale. I am now ready to persue this occupation again at full time scale if possible.

Best/Worst Customer Service

I sold Aflac Inusrace for a few years. During that process I took over an account that would not even see a Aflac Rep. The account had not been serviced properly for 3 years and didn't have a Rep call on them on a regular basis. They did not even call on them during open enrollment. After sometime of regular contact I was able to service the account. I particularly helped a gentlemen with a cancer claim for his mother who had passed away. They had not initially received the full benefit they should have received. Throughout a process of following up and contacting the right individuals and departments the client received an additional $9,000.00. They were extremely happy and remain a valued Aflac account today.

Candidates qualities

I understand the importance of customer service. Shoppers will return to a store or restaurant, etc. because they have received service to their level of expectation. People like to know they are valued and feel important. When you don't receive good service, you don't usually return to that establishment. I am honest and would fill out the evaluation with honesty. It is important that a business know what areas they may need to improve in. Also, it helps to develop their staff to be the best they can be. I think everybody should work to accomplish and achieve their goals. It becomes a win, win situation for everyone involved. If you are doing a good job you feel better about yourself. That would be my hope for everyone. Be the best you can be.

Mystery Shopper First Name:
Tiffany Brady
Address1:
16115 ne 3rd st
Address2:
City:
vancouver
State/Province:
wa
Zip/Postal Code:
98684
Country:
usa
Home Phone:
360-254-0073
Email:
tifferhb@yahoo.com
Work Phone:
360-910-2976
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
YES
Current Employer:
waitress
Currently employed since:
1999
Position at previous employment:
mystery shopper
Dates employed at previous job:
1998-2000
Spouse's place of work:
electrican
Spouse's occupation/title:
Educational Background:
College
Degree earned:
AA
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Portland,Vancouver,Tigard,Beaverton, and Portland areas.

Companies previously shopped for

Merchaid

Best/Worst Customer Service

The greatest experience I had was when a sales associate went out of her way to call around to all other stores to find my daughter a pair of ballet slippers. She went out of her way and really made my day.Her store was out of ballet slippers, and my daughters dance program was about to begin.

Candidates qualities

I am available all hours, I also have kids so I can mix it up. I have done everything to health and beauty items to groceries for chain stores such as Wal-Mart, Winco,Target, Safeways, Albertsons, Rite-aids and etc.

Mystery Shopper First Name:
Martha Kile
Address1:
4462 SE 32nd CT
Address2:
City:
Gresham
State/Province:
Oregon
Zip/Postal Code:
97080
Country:
US
Home Phone:
503-663-1927
Email:
marthakile2000@yahoo.com
Work Phone:
503-663-1927
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
NO
Current Employer:
unemployed
Currently employed since:
Position at previous employment:
Cashier
Dates employed at previous job:
November 1999 to Sept. 2000
Spouse's place of work:
unemployed
Spouse's occupation/title:
housewife
Educational Background:
College
Degree earned:
PC Repair
Other training:
Legal Secertary
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Portland, Gresham, Sandy, Troutdale, Tillamook, Banks, Oregon City, Vancouver Wa.

Companies previously shopped for

Best/Worst Customer Service

The worst customer service I ever had was at a department store, when I couldn't find the outfit that my daughter wanted, the lady at the counter told me not to bother her unless I was ready to check out. I asked her to see the manager and she informed me that she was the manager. Well lets just say, I have not gone back to that store since. That was 5 years ago.

Candidates qualities

I feel that I would be a good Mystery Shopper because, I am a very picky person and I knw what kind of service I should expect from certain companies. I have done it once before, but I don't remember the name of the company and it was for an appartment complex. They liked my review and what I had to say about the way the manager treated me and how honest I was when it came to the way the complex looked.