Mystery Shopper Source

 

MSS Index/South Carolina Mystery Shoppers

Mystery Shopper First Name:      Kevin Beard
Address1:                        207 Montglen Court
Address2:                       
City:                            Greenville,
State/Province:                  SC
Zip/Postal Code:                 29607
Country:                         USA
Home Phone:                      864-275-3101
Email:                           jkbjkb13@yahoo.com
Work Phone:                      864-275-3101
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:           
Mystery Shopping Experience?:    YES
Current Employer:                Master Black Belt in 6 Sigma   Operations Manager
Currently employed since:        1984
Position at previous employment: College
Dates employed at previous job: 
Spouse's place of work:          Greenville Memorial Hospital
Spouse's occupation/title:       Center Operations Manager
Educational Background:          College
Degree earned:                   Bachelor of Arts
Other training:                  6 Sigma Black Belt and Master Black Belt
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Greenville, SC   Mauldin, SC   Simpsonville, SC

Companies previously shopped for:

BAI, Corporate Research International, EPMS, Centex

Best/Worst Customer Service:

while eating at Outback, I ordered a steak well-done. It was brought out the 1st time maybe medium. I sent the steak back and 5 minutes later it was brought back still pink in the middle.  I paid the bill and asked to speak to the manager.  The manager was upset that I had paid the bill, but I explained I wanter her to know what had taken place.

Candidates qualities:

With my training in 6 Sigma, I veiw every process through the eyes of the customer to reduce defects and improve quality

Mystery Shopper First Name:      Lisa Wilson
Address1:                        P.O.Box 971
Address2:                       
City:                            Loris
State/Province:                  South Carolina
Zip/Postal Code:                 29569
Country:                         USA
Home Phone:                      843-365-1311
Email:                           lgwilson1@msn.com
Work Phone:                      843-446-7380
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:            29569
Mystery Shopping Experience?:    YES
Current Employer:                Nurse Supervisor
Currently employed since:        2000
Position at previous employment: ICU Nurse
Dates employed at previous job:  1991-2000
Spouse's place of work:          Retired Chef, Owned his own Resturaunt, Graduate of Jonhnson Whales UN
Spouse's occupation/title:       Nurse Supervisor
Educational Background:          College
Degree earned:                   Registered Nurse
Other training:                  Management
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Myrtle Beach; North Myrtle Beach; South Myrtle Beach; Conway; Loris; Florence; Little River; Tabor City, North Carolina;

Companies previously shopped for:

Best Mark; Critique International; Check Mark; A-Closer-Look;

Best/Worst Customer Service:

One morning, at the last moment, I was asked to prepare a large display for the local health fair  While  shopping in a department store, I was having problems finding the items that I needed to complete the project I had a deadline to meet and time was of the essence.  I found a clerk who was very freindly and explained the situation, and she took part of my list and helped gather the 14 remaining items she also gave me some new ideas to help with the project.   She was very helpful and later, I did make sure that her supervisor was aware of her helpfulness.

Candidates qualities:

Being involved in managment and being a partner in the ownership of a buisness, I feel that I have a good idea of what customers are looking for.  I have a good eye for detail.  I realize that the buisness is only as good as it's customer satisfaction.
 

Mystery Shopper First Name:      Dana Lane
Address1:                        1254 A Mt Calvary Rd
Address2:                       
City:                            Dillon
State/Province:                  SC
Zip/Postal Code:                 29536
Country:                         USA
Home Phone:                      843-841-2645
Email:                           skgdml120201@aol.com
Work Phone:                     
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:           
Mystery Shopping Experience?:    NO
Current Employer:               
Currently employed since:       
Position at previous employment: Firework Superstore
Dates employed at previous job:  May 2004-july2004
Spouse's place of work:         
Spouse's occupation/title:      
Educational Background:          High School
Degree earned:                  
Other training:                 
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Dillon Sc
Florence SC
Latta SC
Marion SC
Mullins SC

Companies previously shopped for:


Best/Worst Customer Service:

I went to Hardees and waited 15 minutes for my food and it was cold. While I was waiting in line in the drive-thru, I noticed femine products in the trees.

Candidates qualities:

I notice alot of things when I go in stores. I look for good customer service and look for the good and bad in all stores. I am nice to all the workers and make an effort to put things back when I decide I do not want them. I am sure that I can do the job and do it right.
 

Mystery Shopper First Name:      Karen Poteat
Address1:                        111 Woodlawn Road
Address2:                       
City:                            Greenwood
State/Province:                  SC
Zip/Postal Code:                 29646
Country:                         US
Home Phone:                      864-943-2359
Email:                           map729@msn.com
Work Phone:                     
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:           
Mystery Shopping Experience?:    NO
Current Employer:                nurse
Currently employed since:        01/2001
Position at previous employment: nurse
Dates employed at previous job:  01/97-01/2001
Spouse's place of work:          City of Greenwood
Spouse's occupation/title:       LPN
Educational Background:          College
Degree earned:                   Practical Nursing, Gerontology Specialist
Other training:                  retail and restuarant
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Greenville,Simpsonville,Anderson,Laurens,McCormick,Abbeville,Gaffney,Forest City N.C.

Companies previously shopped for:


Best/Worst Customer Service:

One of my best customer experiences happened the other day at Cracker Barrell. I was shopping for a birthday present for my husband with my two sons and baby daughter. The store clerk greeted us at the door with a cheerful smile, helped me with specific items I was looking for, set my items on the counter so that I did not have to hold them, and helped me carry my purchases to my car. She was frirndly and polite, but not overly so. Needless to say, I asked for the manager the next day and told him what a pleasant shopping experince I'd had thanks to her.

Candidates qualities:

I am well organized, detail oriented, and fair. I have been "shopped" many times when I worked in retail and in restuarants so I am aware of the effects that being "shopped" have on an employee and on a business.

 

Mystery Shopper First Name:      Derrick Phillips
Address1:                        460 Airport Rd. Lot 10
Address2:                       
City:                            Seneca
State/Province:                  S.C.
Zip/Postal Code:                 29678
Country:                        
Home Phone:                      8649037663
Email:                           ctaz11783@aol.com
Work Phone:                      8646539381
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:            29678
Mystery Shopping Experience?:    YES
Current Employer:                Sales Person
Currently employed since:        2002
Position at previous employment: Assistant Mystery Shopping Coordinator
Dates employed at previous job:  2001-2002
Spouse's place of work:         
Spouse's occupation/title:       Sales Person
Educational Background:          High School
Degree earned:                  
Other training:                 
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Greenville,Anderson,Clemson,Walhalla,Westminister,Spartanburg

Companies previously shopped for:

David Sparks, Secret Shopper, and a whole lot more that I can not remember.

Best/Worst Customer Service:

My worst experience ever was at a seafood buffet in Myrtle Beech. It was $15 for the buffet with a $10 off coupon. The staff lookd like they dreaded even seeing a customer. My girlfriend and I were the only ones in the restaurant. The food was cold and old and the wait staff never checked in on us. Our drinks ran dry and the waitstaff and all other employees were in back so we could not request there help. When I spoke with the management he was non responsive and did not even offer an appology. He even gave a look of dread and disgust when we presented our $10 off coupon. If I ever visit there again I will not visit that establishment nor visit another that has zero customers.

Candidates qualities:

I am a good canidate as a mystery shopper for your company because I am very observant to detail and have alot of experience in food service and customer service. Also working as a scheduler in the past for a marketing research firm I understand company needs and the time lines and quotas that the scheduler and their company must meet.
 

Mystery Shopper First Name:      Faye Townsend
Address1:                        311 W. Roughfork St.
Address2:                       
City:                            Florence
State/Province:                  SC
Zip/Postal Code:                 29506
Country:                         United States
Home Phone:                      843-662-4597
Email:                           fayetscmysteryshopper@yahoo.com
Work Phone:                     
Extension:                      
Work Fax Number:                
Work Zip/Postal Code:            29506
Mystery Shopping Experience?:    YES
Current Employer:                HR Professional
Currently employed since:        04/2003
Position at previous employment: Project Test Coordinator
Dates employed at previous job:  12/92 - 04/03
Spouse's place of work:         
Spouse's occupation/title:       HR Specialist
Educational Background:          College
Degree earned:                   Master of Science
Other training:                 
ACCEPTANCE:                      I ACCEPT the terms and condition

Cities regularly visited:

Florence, SC; Myrtle Beach, SC; Columbia, SC, Sumter, SC; and Charleston, SC.

Companies previously shopped for:

Shopnchek, Service Intelligence, Service Excellence, BAI, BARE, National Audits, Certified Reports, RoperNop, and Kern Scheduling

Best/Worst Customer Service:

My best customer service experience occurred two weeks ago.  A friend and I dined at a greek restaurant.  The service was great.  The server was very attentive and insured all of our needs were met.  All staff was friendly and worked as a team.  Managment was visible.  We were served within 20 minutes of being seated and the food was hot and tasted good.

Candidates qualities:

I am a good candidate to be a mystery shopper because I am an objective person who provides factual information.  I am detailed oriented, I am observant, I am an excellent role player, I communicate well and above all I am discreet.  I enjoy shopping and providing information to clients be it positive or negative, so that the information can be used as training for negative reports and serves as rewards for positive reports, which can reinforce positive behavior.

 

Mystery Shopper First Name:
melissa rickman
Address1:
7577 rehoboth road
Address2:
City:
cottageville
State/Province:
sc
Zip/Postal Code:
29435
Country:
usa
Home Phone:
843 8355718
Email:
melandmo@hotmail.com
Work Phone:
8438352760
Extension:
Work Fax Number:
Work Zip/Postal Code:
29435
Mystery Shopping Experience?:
NO
Current Employer:
teacher
Currently employed since:
1999
Position at previous employment:
social worker
Dates employed at previous job:
1997-1999
Spouse's place of work:
colleton medical center
Spouse's occupation/title:
teacher
Educational Background:
College
Degree earned:
associates of art, bachelors of arts interdiscipli
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

walterboro summerville charleston beaufort

Companies previously shopped for

Best/Worst Customer Service

My worst customer service experience occurred at a local hospital in 1993 while giving birth to my first child. My doctor was out of town so I had to be seen by the doctor on call. I knew this was a possibility and normally this would not have been a problem except that the doctor had a rude bedside manner. He simply told me that I was not in labor and he was going to send me home. Then he turned right around and handed me a prescription that was suppose to stop labor pains. Well, my thinking is if I am having labor pains badly enough to need a prescription then I must be in labor. I refuse to take the prescription and refuse to go home being that I lived one hour away and would be home alone which is a bad combination for someone in labor. He threw up his hands in disgust, mumbled some inaudible words under his breath, and exited the room. I was transferred to a different room and waited for my docter to arrive the next morning. When he arrived he announced that I was indeed in labor. I gave birth early that same evening.

Candidates qualities

I would be a good mystery shopper because I love to shop, I am outgoing enough to ask questions without seeming suspicious and I have a photographic memory to help me remember the traits I am looking for.

Mystery Shopper First Name:
katrella parrott
Address1:
170 whippoorwill dr.
Address2:
City:
summerville
State/Province:
south carolina
Zip/Postal Code:
29483
Country:
usa
Home Phone:
843-494-3502
Email:
trella_me@yahoo.com
Work Phone:
843-494-3502
Extension:
Work Fax Number:
Work Zip/Postal Code:
29483
Mystery Shopping Experience?:
NO
Current Employer:
parrotts scooters
Currently employed since:
01/2004
Position at previous employment:
sales rep. at karens ice cream
Dates employed at previous job:
1/2000-10/2003
Spouse's place of work:
Spouse's occupation/title:
Educational Background:
High School
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

summerville, west ashley, charleston, walterboro, florence, lake city

Companies previously shopped for

Best/Worst Customer Service

i asked a lady in customer service if a dress came in my size she made a big deal of out it even asking my weight in front a few people. i was really embassed.

Candidates qualities

i shop almost everyday. i'm always noticing how the people who in the store treat the shoppers and such.

Mystery Shopper First Name:
Elizabeth Cambpell
Address1:
996 Katherine Ct.
Address2:
City:
Beaufort
State/Province:
South Carolina
Zip/Postal Code:
29902
Country:
Home Phone:
843-524-4848
Email:
pooh_bear32182@yahoo.com
Work Phone:
843-489-6871
Extension:
Work Fax Number:
Work Zip/Postal Code:
29906
Mystery Shopping Experience?:
NO
Current Employer:
Copy Center
Currently employed since:
11/03
Position at previous employment:
Cashier
Dates employed at previous job:
7/03-9/03
Spouse's place of work:
Spouse's occupation/title:
Retail
Educational Background:
High School
Degree earned:
High School Diploma
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Savannah, GA Hilton Head Charleston

Companies previously shopped for

Best/Worst Customer Service

My best customer service experience was when I went into Staples before I worked there and was looking for a router for my dad. The electroics person told me all about the prodect and how they work. And helped me find the best one.

Candidates qualities

I love to shop. I am always paying myself something or something for other people. I am good at noticing small details.

Mystery Shopper First Name:
Alice Rea Garrison
Address1:
105 Sturbridge Dr
Address2:
Greenville
City:
Greenville
State/Province:
SC
Zip/Postal Code:
29615
Country:
usa
Home Phone:
864-2882295
Email:
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
SELECT ONE
Current Employer:
Currently employed since:
Position at previous employment:
Dates employed at previous job:
Spouse's place of work:
Spouse's occupation/title:
Educational Background:
SELECT ONE
Degree earned:
Other training:
ACCEPTANCE:
SELECT ONE

Cities regularly visited

Companies previously shopped for

Best/Worst Customer Service

Candidates qualities

Mystery Shopper First Name:
Shannon Revels
Address1:
3883 Whitmire Hwy
Address2:
City:
Union
State/Province:
SC
Zip/Postal Code:
29379
Country:
USA
Home Phone:
(864) 429-3131
Email:
shortcakebby@hotmail.com
Work Phone:
(864)429-3131
Extension:
Work Fax Number:
Work Zip/Postal Code:
29303
Mystery Shopping Experience?:
NO
Current Employer:
Currently employed since:
Position at previous employment:
Dates employed at previous job:
Spouse's place of work:
Spouse's occupation/title:
Educational Background:
SELECT ONE
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

I shop in the spartanburg sc locations.

Companies previously shopped for

Best/Worst Customer Service

Candidates qualities

Mystery Shopper First Name:
Christina Graves
Address1:
47 Kenlauren Ave
Address2:
City:
GREENVILLE
State/Province:
South Carolina
Zip/Postal Code:
29607
Country:
United States
Home Phone:
864-979-1429
Email:
clgraves76@yahoo.com
Work Phone:
864-979-1429
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
NO
Current Employer:
N/A
Currently employed since:
N/A
Position at previous employment:
Manager
Dates employed at previous job:
6months (seasonal)
Spouse's place of work:
One Tone Telecome
Spouse's occupation/title:
Homemaker
Educational Background:
College
Degree earned:
Other training:
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Anderson, Columbia, Spartanburg, Gaffany, Myrtle Beach,and Charleston all in South Carolina. Atlanta Georgia

Companies previously shopped for

Best/Worst Customer Service

My husband and I went to a resturant for our anniversary. The hostess told us of the specials after we sat down. The waitress came over and told us of the specials for the day. We ordered and recieved our food. The waitress came over to ask how things were and then the manager did to. The food was really good and our waitress was continually refilling our glasses. Once we got done the waitress took our plates and offered dessert. We were so impressed with this young girl that we made it a point to let the manager know how wonderful our waitress was before we left.

Candidates qualities

I was a manager for a retail store and part of my job was to check on my employees. I would watch my employees on days off and would find someone to mystery shop them to make sure they were doing the five steps of sales. I am very responsible, friendly, courteous, and honest. I am a stay at home mom so my schedule is open for the most part.