Mystery Shopper Source

 

MSS Index/Washington Mystery Shoppers

Mystery Shopper First Name:
Anna Boswell
Address1:
16230 Toad Lane
Address2:
City:
Bow
State/Province:
WA
Zip/Postal Code:
98232
Country:
USA
Home Phone:
360-766-7201
Email:
anna.boswell@verizon.net
Work Phone:
n/a
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
NO
Current Employer:
n/a
Currently employed since:
n/a
Position at previous employment:
n/a
Dates employed at previous job:
n/a
Spouse's place of work:
Brand Scaffold
Spouse's occupation/title:
Homemaker
Educational Background:
College
Degree earned:
Other training:
I have working in retail sales in the past for over 10 years.
ACCEPTANCE:
SELECT ONE

Cities regularly visited

Sedro wooley, Mount Vernon, Burlington, Bellingham, Ferndale, Conway

Companies previously shopped for

Best/Worst Customer Service

My best customer sevice experience was shopping at Walmart in Mount Vernon, Washington. The gentleman that I aproached for help was very friendly and smiled right away. He paid close attention to my questions and went out of his way to take me to the proper section and product that I was asking about. Before he left he asked if there was anything else that I needed and that he hoped I had a great day.

Candidates qualities

I am a good candidate as a mystery shopper because I am a people person. I am very outgoing and can talk to anyone. I am a very intelligent woman and can learn very quickly. I will be able to complete the reports to their satisfaction. I feel I would be an asset to any company.

Mystery Shopper First Name:
David Ralston
Address1:
3160 Anne Marie Court
Address2:
City:
Gig Harbor
State/Province:
WA
Zip/Postal Code:
98335
Country:
USA
Home Phone:
253 853 3317
Email:
daveralston2004@yahoo.com
Work Phone:
Extension:
Work Fax Number:
Work Zip/Postal Code:
Mystery Shopping Experience?:
YES
Current Employer:
NA - recently relocated back to the US after a Europen assignment
Currently employed since:
Position at previous employment:
MINIT Germany, MINIT Sweden, MINIT U.K., MINIT Thailand, MINIT Australia
Dates employed at previous job:
1997 - 2004
Spouse's place of work:
na
Spouse's occupation/title:
Operations Director (Mulit-unit Retail Store Operations)
Educational Background:
College
Degree earned:
BS, Business
Other training:
Visual Merchadising, Small Business Certificate, Workplace Assessment
ACCEPTANCE:
I ACCEPT the terms and condition

Cities regularly visited

Gig Harbor, Tacoma, University Place, Steilacom, Milton, Fife, Federal Way, Kent, Des Moines, Olympia, Takwila, Spanaway, Puyallup, Graham

Companies previously shopped for

As the Operations Director for my last employer I controlled more than 400 shops and 1000-plus employees. I regularly mystery shopped my own shops without the knowledge of my employees and staff. I recorded the positive and negative points and reviewed each visit with my management team to include quarterly roll-ups.

Best/Worst Customer Service

I have had thousands of customer service experiences in both directions. A positive experience for me is one where the shop is clean and merchandised, the product is organized, signed and priced and the staff are attentive and positive. I appreciate suggestive add-on selling and a strong close. I dislike robotics and staff who lack customer service and product knowledge skills.

Candidates qualities

* Ten years experience with all aspects of multi-unit retailing. * Managed retail training programs for retail companies in seven countries. * Expert in retail services and store operations * A diverse retail background that includes shoe repairs, locksmithing, engraving, gifts, watch repairs, stamp making, priniting, dry cleaning, photo processing and DIY stores.